You never know when a moment and a few sincere words can have an impact on a life. - Zig Ziglar -

Certified Public Speaker

National Speakers Association

Barbara has become an integrated and important member of APAC's internal communications team. Services that she has provided include training, facilitating, counseling, and spirit building. Barbara has assisted our company by showing us how to improve our communications and customer relations skills. However, she also continues to follow up to ensure that we know how to put her ideas and thoughts into action.

Karen Roe, APAC TeleServices

Testimonials

We invited Barbara Glanz to speak at our October conference "Positive Perspectives--Little Things Mean a Lot." In just one day, Barbara helped our people begin to realize that they can manage the everyday moments of truth and that they can each make a positive difference in their workplace for both their customers and co-workers. We've seen all sorts of little changes.

Evanna Hardin, Human Resources Specialist, The State of Wyoming

Books and Products from Barbara Glanz

CARE Packages For Your Customers -
An Idea a Week to Enhance Customer Service

Paperback $18.99

DECEMBER SPECIAL: $15

More Info - Barbara talks about this book.

The Simple Truths of Appreciation:
How Each of Us Can Choose to Make a Difference

More Info - Barbara talks about this book.

Hardcover $15.95

The Simple Truths of Service book & DVD

Book plus 3 minute DVD of the Johnny story which the book is based on

More Info - Barbara talks about this book.

Book & DVD $19.95

Balancing Acts --
More Than 250 Guiltfree, Creative Ideas to Blend your Work and your Life

More Info - Barbara talks about this book.

Paperback $14.95

Handle with CARE --
Motivating and Retaining Employees Creative, Low-Cost Ways To Raise Morale, Increase Commitment, And Reduce Turnover

More Info - Barbara talks about this book.

Paperback $16.95

CARE Packages for the Home:
Dozens of Ways to Regenerate Spirit Where You Live

More Info - Barbara talks about this book.

Paperback $16.95

CARE Packages for the Workplace
Dozens of Little Things You Can Do to Regenerate Spirit at Work.

More Info - Barbara talks about this book.

Paperback $14.95

The Creative Communicator
399 Ways to Make Your Business Communications Meaningful and Inspiring.

More Info

Currently out of print

Building Customer Loyalty
How YOU Can Help Keep Customers Returning.

More Info

Currently out of print

Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved

Testimonials

Barbara Networks on:

Books and Products from Barbara Glanz

CARE Packages For Your Customers - An Idea a Week to Enhance Customer Service

The Simple Truths of Appreciation: How Each of Us Can Choose to Make a Difference

The Simple Truths of Appreciation book & DVD

What Can I Do? Ideas to Help Those Who Have Experienced Loss

180 Ways to Spread Contagious EnthusiasmTM

The Simple Truths of Service -- Inspired by Johnny the Bagger

The Simple Truths of Service book & DVD

Balancing Acts -- More Than 250 Guiltfree, Creative Ideas to Blend your Work and your Life

Handle with CARE -- Motivating and Retaining Employees Creative, Low-Cost Ways To Raise Morale, Increase Commitment, And Reduce Turnover

CARE Packages for the Home: Dozens of Ways to Regenerate Spirit Where You Live

CARE Packages for the Workplace Dozens of Little Things You Can Do to Regenerate Spirit at Work.

The Creative Communicator 399 Ways to Make Your Business Communications Meaningful and Inspiring.

Building Customer Loyalty How YOU Can Help Keep Customers Returning.