When the best leader’s work is done, the people say, “We did it ourselves.” - Lao-Tzu -

Certified Public Speaker

National Speakers Association

A couple months ago we conducted training on our Mission, Vision, and Values at Jostens, and the “Johnny the Bagger” story was part of that training! We received feedback from our employees saying that they felt that was the most touching and personal part of the training that they could relate to in how they can ‘make a difference’! It was wonderful, and even though I saw that video clip during 21 training sessions, I was touched by it every time!

Kris Thomson, Human Resources Manager, Jostens

Testimonials

Barbara, you were a pleasure to work with and a pleasure to hear. I wish you the best of luck in all that your do, and hope our paths cross again. It is people like you who make my job easy!

Jane Katz, Professional Education Manager, McGladrey & Pullen, LLP

Books and Products from Barbara Glanz

CARE Packages For Your Customers -
An Idea a Week to Enhance Customer Service

Paperback $18.99

More Info - Barbara talks about this book.

The Simple Truths of Service book & DVD

Book plus 3 minute DVD of the Johnny story which the book is based on

More Info - Barbara talks about this book.

Book & DVD $19.95

Balancing Acts --
More Than 250 Guiltfree, Creative Ideas to Blend your Work and your Life

More Info - Barbara talks about this book.

Paperback $14.95

Handle with CARE --
Motivating and Retaining Employees Creative, Low-Cost Ways To Raise Morale, Increase Commitment, And Reduce Turnover

More Info - Barbara talks about this book.

Paperback $16.95

CARE Packages for the Home:
Dozens of Ways to Regenerate Spirit Where You Live

More Info - Barbara talks about this book.

Paperback $16.95

CARE Packages for the Workplace
Dozens of Little Things You Can Do to Regenerate Spirit at Work.

More Info - Barbara talks about this book.

Paperback $14.95

The Creative Communicator
399 Ways to Make Your Business Communications Meaningful and Inspiring.

More Info

Currently out of print

Building Customer Loyalty
How YOU Can Help Keep Customers Returning.

More Info

Currently out of print

Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved

Testimonials

Barbara Networks on:

Books and Products from Barbara Glanz

CARE Packages For Your Customers - An Idea a Week to Enhance Customer Service

The Simple Truths of Appreciation book & DVD

What Can I Do? Ideas to Help Those Who Have Experienced Loss

180 Ways to Spread Contagious EnthusiasmTM

The Simple Truths of Service -- Inspired by Johnny the Bagger

The Simple Truths of Service book & DVD

Balancing Acts -- More Than 250 Guiltfree, Creative Ideas to Blend your Work and your Life

Handle with CARE -- Motivating and Retaining Employees Creative, Low-Cost Ways To Raise Morale, Increase Commitment, And Reduce Turnover

CARE Packages for the Home: Dozens of Ways to Regenerate Spirit Where You Live

CARE Packages for the Workplace Dozens of Little Things You Can Do to Regenerate Spirit at Work.

The Creative Communicator 399 Ways to Make Your Business Communications Meaningful and Inspiring.

Building Customer Loyalty How YOU Can Help Keep Customers Returning.