Barbara's Articles
Available for reading online!
These materials are offered on a non-exclusive basis. You may reprint them in your newsletter or repost them as long as you include the author’s copyright as well as the bio and contact information. When using an article in an electronic publication, include a link to Barbara’s website (www.barbaraglanz.com) and contact her via email so she can include it in her bibliography. If you use an article in print, send two hard copies of the magazine or newsletter to the author at:
Barbara Glanz Communications Inc.
6140 Midnight Pass Rd., #802
Sarasota, FL 34242
Barbara’s articles are listed by the following categories:
CUSTOMER SERVICE / LOYALTY
- "MIS-TAKES" Are Opportunities!
- Happy Employees Create Happy Customers
- A Choice in every Interaction
- Building Customer Loyalty
- Three Things I've Learned About Customer Service.
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Tools for Dealing with Difficult Customers
(Internal or External) - Building Customer Loyalty In A Library Environment
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LEADERSHIP / MANAGERS
- Ten Ways to Show Your Employees You CARE!
- Rebuilding Trust in Turbulent Times
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Care Packages For The Workplace
A Leadership Style That Promotes Productivity, Passion, And Peace - HR Briefings Interview With Barbara Glanz
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Regenerating Spirit After Downsizing
Send Your Employees A Care Package
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MOTIVATION / RETENTION / MORALE
- Creating Glimpses of Joy
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Send A C.A.R.E. Package
How To Regenerate The Spirit In Your Organization -
Spread Contagious Enthusiasm
Tips To Rebuild Employee Morale. - Johnny
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FUN IN THE WORKPLACE / JOY
- 25 Low Cost, Creative Ideas to Improve Morale, Enhance Productivity, and Make Your Workplace More Fun!
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Spontaneous Treats
The Key To Employees' Hearts! - A Houseful of Flowers
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BALANCE
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A CARE Package for You
Ideas to Blend Work and Family -
You Can Have It All!
A Message Of Hope For Women Who Choose To Stay Home With Their Children - Creating Family Traditions
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COMMUNICATION / CREATIVITY
- 49 Creative Ways To Get Your Ideas And Values Across!
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Survival Skills For A Changing Environment
Creative Ways To Differentiate Yourself In The Workplace -
The Art of Communicating Creatively
Making your Promotions Memorable! -
How To Escape Your Cocoon And Fly Free
Creative Communication Tools For Trainers
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SPIRITUALITY / PERSONAL GROWTH
- Living Fully, Five Minutes at a Time - (From Sarasota Magazine - PDF)
- A Life Marker Moment
- Whose Angel Will You Be?
- The Blessing of Tears
- How Is your Soul?
- Angels
- Celebrate the Gift of Life!
- Beautiful People Don't Just Happen!
- A Single White Rose
- An Affirmation of Heaven
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CARE
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COMMUNITY
- Life is All About Relationships
- The Blessing of Community
- An International Community
- UN Speech--Interfaith Celebration, Kansas City, October 22, 1995
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WRITING / SPEAKING
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Voicing Vision and Values Through a Book - (PDF)
How to Get Published by a Mainstream Publisher -
Writing A Compelling Book Proposal
A Critical Moment In The Publishing Adventure -
Speaking at Large Professional Conferences
A Marketing Dream!
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