Blessed is he who has learned to laugh at himself, for he shall never cease to be entertained. - John Powell -

The following comment from an associate on the meeting's evaluation form under "the part of the meeting I liked best" typifies the response of the entire group who heard you: "Barbara Glanz was terrific. Invite her again!" I'm confident that suggestion will be taken seriously by future meeting planners.

J. Michael Waddell, President, Life Care Centers of Americas

Testimonials

Barbara's hard work in preparing for this program paid off. She kept our studio and satellite audience enthralled with her stories of creativity and positive workplace experiences. Barbara not only went the extra mile in giving me as producer "added value" by suggesting many different graphics to use, but also produced a workbook for this program that was sent to all of our subscribers -- a workbook that easily contained twice the information we would usually get from a presenter in this instance."

Scott Finley, Program Manager, Executive Education Network, Westcott Communications

Barbara Networks on:

Video Products from Barbara Glanz

 

Complete Training Kit Components:

    * DVD Johnny the Bagger® (full length 17 minute video)
    * DVD Service from the Heart (4 minute video)
    * Facilitator Guide
    * Facilitator Resources
    * Online Program Resources
    * Ten Applied Learning Workbooks

Johnny the Bagger: A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this 17 minute inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Click here to read more about this extraordinary new product.

$995.00 - Johnny the Bagger video - Complete kit.



 

Johnny the Bagger® Electronic Version.

Click here to learn about this exciting new delivery method.

Johnny the Bagger® DVD only.
(full length 17 minute video)

Print materials, trainer support tools and online resources are not included in this special.

$895 - Johnny the Bagger® DVD only.



Watch the DVD preview.

Service from the Heart.

Enlighten your employees on the impact of unforgettable customer service with this engaging presentation of inspirational quotes and memorable music.

Based on the work of best-selling author, Barbara Glanz, this four-minute program shares the powerful truths about the positive difference from-the-heart service can make for everyone who does business with your organization.

Service from the Heart is also a perfect prelude or close to your weekly staff meetings or your Johnny the Bagger training experience.

When you purchase the Complete Training Kit for Johnny the Bagger, Service from the Heart is included on your DVD.

DVD or VHS (4 minutes) $295.00

Handle with CARE - Motivating and Retaining Employees.

A 75 min. Live Presentation to the National Association for Employee Recognition, Dallas, Texas, June 2003.

US format (NSTC)



The BEST of Barbara -
Stories to Touch Your Heart

A Collection of Barbara's Signature Stories Live

US format (NSTC)

 

 

Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved