Normal day - let me be aware of the TREASURE you are! - Irion -

Barbara Glanz has been a featured speaker at two of my most successful conferences. At both conferences she proved not only to be an asset to the conference, but a dynamic wonder engendering much positive enthusiasm among the delegates with her wit and insight. Barbara endeared herself to the audience with her incredible spirit and exceptionally good information. She is always able to bring her concepts home with very practical situations and examples that everyone can relate to. Her charm is exceeded only by her intelligence.

Marilyn Steinhal , Conference Director , International Quality and Productivity Center

Testimonials

Thank you for the wonderful time we had together on Sunday. Your message was well received by the team, and put us in the proper "frame of mind" to have a productive two day session setting our vision for the company. At the end of Tuesday's session, each of us gave a testimony as to what we'll do differently as a result of our experience. I was touched by the number of people who referenced what "Barbara said" in their comments.

Tony Pelaski, Executive VP of HR, Fruit of the Loom

Barbara Networks on:

Video Products from Barbara Glanz

 

Complete Training Kit Components:

    * DVD Johnny the Bagger® (full length 17 minute video)
    * DVD Service from the Heart (4 minute video)
    * Facilitator Guide
    * Facilitator Resources
    * Online Program Resources
    * Ten Applied Learning Workbooks

Johnny the Bagger: A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this 17 minute inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Click here to read more about this extraordinary new product.

$995.00 - Johnny the Bagger video - Complete kit.



 

Johnny the Bagger® Electronic Version.

Click here to learn about this exciting new delivery method.

Johnny the Bagger® DVD only.
(full length 17 minute video)

Print materials, trainer support tools and online resources are not included in this special.

$895 - Johnny the Bagger® DVD only.



Watch the DVD preview.

Service from the Heart.

Enlighten your employees on the impact of unforgettable customer service with this engaging presentation of inspirational quotes and memorable music.

Based on the work of best-selling author, Barbara Glanz, this four-minute program shares the powerful truths about the positive difference from-the-heart service can make for everyone who does business with your organization.

Service from the Heart is also a perfect prelude or close to your weekly staff meetings or your Johnny the Bagger training experience.

When you purchase the Complete Training Kit for Johnny the Bagger, Service from the Heart is included on your DVD.

DVD or VHS (4 minutes) $295.00

Handle with CARE - Motivating and Retaining Employees.

A 75 min. Live Presentation to the National Association for Employee Recognition, Dallas, Texas, June 2003.

US format (NSTC)



The BEST of Barbara -
Stories to Touch Your Heart

A Collection of Barbara's Signature Stories Live

US format (NSTC)

 

 

Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved