Care Packages from Barbara Glanz


Thank you so much for coming to Salt Lake City and celebrating National Nurses's Day and National Hospital Week with us. More importantly, thank you for being so flexible with your schedule and agreeing to offer your presentation "Regenerating Spirit in the Workplace" at all hours of the day or night to accommodate our organization's 24/7 operation. This was not only a performance over and above the call of duty; it was thoughtful, generous, and most kind! As you know by the number of emails that your have received from our employees since your visit, your presentation was extremely well received and very much appreciated. Our employees were truly inspired by your presentation, your positive attitude, and your enthusiasm for life! I think I can comfortably say you were a smash hit!
Wendy J. Bailey, Coordinator, Hospital Administration, University of Utah Hospitals and Clinics
Your evening speech "put the exclamation point" on the day! To a person, we have had nothing but good comments from both the Princeton and the Dallas audiences. I am convinced that the application of your simple, but powerful principles to customer interactions went a long way to reminding us how important each of us is as an individual in affecting our clients' perception of our organization's value. You made us "step back from the trees and see the forest."
Ray J. McGowan , Vice President-Engineering , Mobil Research and Development Corporation
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