Can you ever remember a time when you regretted having said a kind word? - Cicero -

We were thrilled to hear many positive session comments and feedback.  Your contribution added greatly to the value and success of this year’s event.  We truly appreciate your willingness to share your time and talent in support of the tourism industry.

Sherry Henry, Director, Arizona Office of Tourism

Testimonials

Barbara, you deliver a very powerful message, stimulating both one's mind and one's heart. Our employees not only learned from the experience, they walked away with new ideas and simple methods for regenerating spirit in the workplace and at home. You left them energized and motivated, and ready to take on the world.

Wendy J. Bailey, Coordinator, Hospital Administration, University of Utah Hospitals and Clinics

Barbara Networks on:

Books and Products from Barbara Glanz

 

Creative Communicator

Currently
out of print

The Creative Communicator
399 Ways to Make Your Business Communications Meaningful and Inspiring

McGraw-Hill: 1993; Revised 1998.

The average American worker gets 274 communications a day, so we are all bombarded with information. This book is an idea-generating resource filled with hundreds of ideas that real-life individuals and organizations are using all over the world to creatively communicate their commitment to customer service and other organizational values in order to get their communications heard and heeded. It will "whack" your thinking and get your creative juices going! Some of the chapters are: Written; Electronic; Face-to-Face; Daily Affirmations; Rewards and Recognition; Enhancements and Reminders; Measurements; Recoveries; and Personal Executive Actions.

 

 

Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved