• Hiring Barbara
• Barbara in Action
• Online Store
• About Barbara
• Barbara's Blog

Thank you so much for coming to Salt Lake City and celebrating National Nurses's Day and National Hospital Week with us. More importantly, thank you for being so flexible with your schedule and agreeing to offer your presentation "Regenerating Spirit in the Workplace" at all hours of the day or night to accommodate our organization's 24/7 operation. This was not only a performance over and above the call of duty; it was thoughtful, generous, and most kind! As you know by the number of emails that your have received from our employees since your visit, your presentation was extremely well received and very much appreciated. Our employees were truly inspired by your presentation, your positive attitude, and your enthusiasm for life! I think I can comfortably say you were a smash hit!

Wendy J. Bailey, Coordinator, Hospital Administration, University of Utah Hospitals and Clinics

Testimonials

As one of the organizers of these events, I was approached by numerous busninessmen and Executives immediately after your presentation and later by phone. The all expressed their enthusiasm for the INSTANT RAPPORT and the positive atmosphere you created with all three audiences. They felt as if they had known you for years, and that despite the fact that some of them relied on simultaneous translation to receive your message. But even if they missed a small verbal detail, they all got your stirring and motivational messages through your vibrant body language which communicated a spirit of refreshing optimism and high expectations. Because you reviewed and summarized key points at the right intervals, participants left the lecture hall not only inspired and motivated, but also armed with specific ideas as to what they needed to do next when back at work.

Dimitri C. Tsitos, President, Synoloic Quality Systems, Athens, Greece

Books and Products from Barbara Glanz

Currently out of print

The Creative Communicator 399 Ways to Make Your Business Communications Meaningful and Inspiring McGraw-Hill: 1993; Revised 1998. The average American worker gets 274 communications a day, so we are all bombarded with information. This book is an idea-generating resource filled with hundreds of ideas that real-life individuals and organizations are using all over the world to creatively communicate their commitment to customer service and other organizational values in order to get their communications heard and heeded. It will "whack" your thinking and get your creative juices going! Some of the chapters are: Written; Electronic; Face-to-Face; Daily Affirmations; Rewards and Recognition; Enhancements and Reminders; Measurements; Recoveries; and Personal Executive Actions.