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Barbara's Messages are filled with practical, creative, immediately actionable ideas and excellent content, yet she always manages to speak to people's hearts as well as their heads. I've seen Barbara motivate audiences at all levels within our organization. Barbara's audiences become her friends, and she is willing to be a resource to them long after her presentations are finished.

Maria E. Scumas, Vice President The First National Bank of Chicago

Testimonials

Please know how much we appreciated your retail workshops on "Building Customer Loyalty." You have inspired not only sales associates, managers, and owners of stores, but also Regency Square's office, security, and maintenance staffs. Your emphasis on caring for customers on a human level increases retail profits and sales associate productivity and both of these increase the profits and value for a shopping center.

Nina Polm, CMD , Michael Sullivan, CSM , Regency Square Shopping Center

Books and Products from Barbara Glanz

View Cover Paperback $14.95

Balancing Acts -- More Than 250 Guiltfree, Creative Ideas to Blend your Work and your Life Dearborn Trade Publishing, 2003. Quit trying to balance your life - there is a better way! .In this quick-read, "how-to" book, Barbara suggests dozens of easy, effective, healthy ways to BLEND other areas of your life - Family, Friends, Health, Spirit, and Service - into your Work life. Each chapter is divided into: Ideas that INDIVIDUALS can adopt to add more peace and joy to their lives. Ideas that ORGANIZATIONS can promote and champion in their work/life programs, management styles, and policies and procedures to reduce stress and create employee loyalty. Not only will it help banish guilt, but it is a great resource for both employees and employers alike. Barbara talks about this book.