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Barbara Glanz’s heartwarming stories move and inspire us! She takes the time to know and understand her audience, and her positive optimism makes us all feel good about ourselves and others. Barbara lights up the room with her “contagious enthusiasm!”

Peter Hart, Chief Executive Officer, Rideau Recognition Solutions, Montreal, Canada

Testimonials

The day after your presentation I was out in the Detroit metropolitan area running errands and doing some last minute holiday shopping. As a result of the contagious enthusiasm that you spread the prior day, I made it a point to go out of my way to make conversation with others in the attempt to have each of us go our separate ways having been made a better person because of our encounter! I ended up having the most delightful day and met a lot of interesting people. Most conversations lasted only a few seconds as we passed in the grocery aisle. One lively conversation lasted over ten minutes as we waited in line at a crowded department store. Each and every contact I had was happy and upbeat as we "shared good news!" And we all have you to thank for sharing your ideas and enthusiasm!"

Ruth E. Hoover, Retail Sales Manager, Comerical Bank

Books and Products from Barbara Glanz

Books - eBooks - Videos / DVD - Audio - Package Deals - Small Publications - Fun Traditions - Johnny the Bagger - Webinar Events

Choose from a wide variety of Barbara's published books, smaller publications, videotapes, DVDs and CDs. Barbara will also be featuring unique items designed to create more joy in your workplace or to reward someone who deserves recognition.

NEWEST PRODUCTS:

Building Customer Loyalty - New revised edition!

New eBook - “Johnny the Bagger’s® Thoughts for the Day”

Audio Downloads. Downloadable MP3 files. Audio recordings from presentations by Barbara Glanz

Special Book Packages for Work and Home
Videos

Johnny the Bagger®: A True Story of Customer Service
17 minute DVD and Training Kit
Service from the Heart
4 minute DVD Meeting Opener
and more...