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We just found out that on September 10, 2008 Shea Homes (Arizona) division was named by J.D. Powers as Number 1 Homebuilder in the Phoenix metropolitan area and that means we’ve put what you taught us to good use in the customer service area the seeds you plant around the world DO take root and produce abundantly!

Ruth C. Truman, Director of Special Projects, Land Department Attorney, Shea Homes

Testimonials

Barbara Glanz’s heartwarming stories move and inspire us! She takes the time to know and understand her audience, and her positive optimism makes us all feel good about ourselves and others. Barbara lights up the room with her “contagious enthusiasm!”

Peter Hart, Chief Executive Officer, Rideau Recognition Solutions, Montreal, Canada

Books and Products from Barbara Glanz

Books - eBooks - Videos / DVD - Audio - Package Deals - Small Publications - Fun Traditions - Johnny the Bagger - Webinar Events

Choose from a wide variety of Barbara's published books, smaller publications, videotapes, DVDs and CDs. Barbara will also be featuring unique items designed to create more joy in your workplace or to reward someone who deserves recognition.

NEWEST PRODUCTS:

Audio Downloads. Downloadable MP3 files. Audio recordings from presentations by Barbara Glanz

Downloadable eBooks written by Barbara Glanz
Price reduced!

Special Book Packages for Work and Home
Videos

Johnny the Bagger: A True Story of Customer Service
17 minute DVD and Training Kit
Service from the Heart
4 minute DVD or VHS Meeting Opener