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More About Barbara
Creative Communication
“Apathy Busters –
Communication Ideas that
Get the Point Across!”
“
Survival Skills for a Changing Environment –
Creative Ways to Differentiate
Yourself in the Workplace”
For many organizations, communication has become a deep rut full of dreary
memos, dismal meetings, and negative feedback. The result is unhappy, apathetic
employees and ultimately poor customer service.
A recent study by the Chicago Tribune shows that the average worker spends
over 50 hours a week communicating in some way, and Business Week reported
that the average American worker gets 274 communications every day. Since
we are bombarded by piles of paper, hundreds of e-mail messages, and full
voice mail boxes, the only way to get our messages heard is to surprise
people. The more creatively a message is sent, the greater the chance that
the message will be noticed and heeded!
Using dozens of real-life examples and easily implementable action ideas
in such areas as rewards and recognition, day-to-day appreciation, enhancements
and reminders, recoveries, measurements, and personal executive actions,
Barbara will reawaken the creative spirit in your organization and help
both employees and managers find more positive, meaningful ways to communicate
whether it is written, electronic, or face-to-face communication.
Click here to read what some clients have to say about
these programs.
Outcomes
After attending this session, supervisors and managers will learn
skills and ideas to:
- Fully understand the need for creative communication
- Examine your business card, your workspace, your voice mail message,
your fax cover sheet, every form letter, sign, and piece of marketing
material that leaves your business
- Add a personal signature to your work
- Leave with many immediately implementable action ideas to communicate
in ways that will get other’s attention
- Generate actionable ideas of your own
Products from Barbara that go hand in hand with this
program are her books;
Handle with CARE
-- Motivating and Retaining Employees Creative, Low-Cost Ways To Raise
Morale, Increase Commitment, And Reduce Turnover
; and
CARE Packages
for the Workplace -- Dozens of Little Things You Can Do to Regenerate
Spirit at Work.
Next Topic: Adult Learning
 
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