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The day after your presentation I was out in the Detroit metropolitan area running errands and doing some last minute holiday shopping. As a result of the contagious enthusiasm that you spread the prior day, I made it a point to go out of my way to make conversation with others in the attempt to have each of us go our separate ways having been made a better person because of our encounter! I ended up having the most delightful day and met a lot of interesting people. Most conversations lasted only a few seconds as we passed in the grocery aisle. One lively conversation lasted over ten minutes as we waited in line at a crowded department store. Each and every contact I had was happy and upbeat as we "shared good news!" And we all have you to thank for sharing your ideas and enthusiasm!"

Ruth E. Hoover, Retail Sales Manager, Comerical Bank

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Testimonials

Barbara Glanz is one of the most energetic, enthusiastic and innovative speakers I have ever heard. Her creative insights and winsome witness will lift anyone who hears her.

Dr. Charles Moore , President, Northern Baptist Seminary

More of Barbara in action.

Creative Communication

“Apathy Busters –
Communication Ideas that Get the Point Across!”

“ Survival Skills for a Changing Environment –
Creative Ways to Differentiate Yourself in the Workplace”

For many organizations, communication has become a deep rut full of dreary memos, dismal meetings, and negative feedback. The result is unhappy, apathetic employees and ultimately poor customer service.

A recent study by the Chicago Tribune shows that the average worker spends over 50 hours a week communicating in some way, and Business Week reported that the average American worker gets 274 communications every day. Since we are bombarded by piles of paper, hundreds of e-mail messages, and full voice mail boxes, the only way to get our messages heard is to surprise people. The more creatively a message is sent, the greater the chance that the message will be noticed and heeded!

Using dozens of real-life examples and easily implementable action ideas in such areas as rewards and recognition, day-to-day appreciation, enhancements and reminders, recoveries, measurements, and personal executive actions, Barbara will reawaken the creative spirit in your organization and help both employees and managers find more positive, meaningful ways to communicate whether it is written, electronic, or face-to-face communication.

Click here to read what some clients have to say about these programs.

Outcomes

After attending this session, supervisors and managers will learn skills and ideas to:

• Fully understand the need for creative communication
• Examine your business card, your workspace, your voice mail message, your fax cover sheet, every form letter, sign, and piece of marketing material that leaves your business
• Add a personal signature to your work
• Leave with many immediately implementable action ideas to communicate in ways that will get other’s attention
• Generate actionable ideas of your own

Participants will explore many different coping skills and meaningful ways to let go of the past, better understand and navigate difficult periods of transition, and move on to new beginnings, in life as well as at work. A special program for managers will enable them to effectively lead their associates through the transition process. This program can be customized for your group.

For Executives, Managers, Team Leaders, and Team Players
Complete program - One Day Seminar.
Can be modified into shorter time frames.
Also available as a keynote presentation.

Products from Barbara that go hand in hand with this program are her books;

Handle with CARE -- Motivating and Retaining Employees Creative, Low-Cost Ways To Raise Morale, Increase Commitment, And Reduce Turnover

CARE Packages for the Workplace -- Dozens of Little Things You Can Do to Regenerate Spirit at Work

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