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Participants valued your enthusiasm, your energy, your excitement, and variety of ideas, practical tips, and useful resources you shared. Your smile and bubbly warmth were gifts themselves to this sometimes battered crew, assurances to them that being creative and human are truly how to best reach the minds and hearts of those with whom they work each day. Your ability to provide "motivational speaking with content" has been a consistent theme in participant's evaluations. The anecdotes, poignant stories, and examples of real- life heroes in everyday settings have always been your trademark.

Mary Naig, Manager of Education, APAC University

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Testimonials

You've done it again! Your inspirational words to our customer service and credit and collections departments were a catalyst for a new level of energy and spirit. You've now worked this mini-miracle for me at two different companies. Thanks again, Barbara. You are the best!

Beth Lewis, Sr. Vice President, CRC Press, Inc.

More of Barbara in action.

Creative Communication

“Apathy Busters –
Communication Ideas that Get the Point Across!”

“ Survival Skills for a Changing Environment –
Creative Ways to Differentiate Yourself in the Workplace”

For many organizations, communication has become a deep rut full of dreary memos, dismal meetings, and negative feedback. The result is unhappy, apathetic employees and ultimately poor customer service.

A recent study by the Chicago Tribune shows that the average worker spends over 50 hours a week communicating in some way, and Business Week reported that the average American worker gets 274 communications every day. Since we are bombarded by piles of paper, hundreds of e-mail messages, and full voice mail boxes, the only way to get our messages heard is to surprise people. The more creatively a message is sent, the greater the chance that the message will be noticed and heeded!

Using dozens of real-life examples and easily implementable action ideas in such areas as rewards and recognition, day-to-day appreciation, enhancements and reminders, recoveries, measurements, and personal executive actions, Barbara will reawaken the creative spirit in your organization and help both employees and managers find more positive, meaningful ways to communicate whether it is written, electronic, or face-to-face communication.

Click here to read what some clients have to say about these programs.

Outcomes

After attending this session, supervisors and managers will learn skills and ideas to:

• Fully understand the need for creative communication
• Examine your business card, your workspace, your voice mail message, your fax cover sheet, every form letter, sign, and piece of marketing material that leaves your business
• Add a personal signature to your work
• Leave with many immediately implementable action ideas to communicate in ways that will get other’s attention
• Generate actionable ideas of your own

Participants will explore many different coping skills and meaningful ways to let go of the past, better understand and navigate difficult periods of transition, and move on to new beginnings, in life as well as at work. A special program for managers will enable them to effectively lead their associates through the transition process. This program can be customized for your group.

For Executives, Managers, Team Leaders, and Team Players
Complete program - One Day Seminar.
Can be modified into shorter time frames.
Also available as a keynote presentation.

Products from Barbara that go hand in hand with this program are her books;

Handle with CARE -- Motivating and Retaining Employees Creative, Low-Cost Ways To Raise Morale, Increase Commitment, And Reduce Turnover

CARE Packages for the Workplace -- Dozens of Little Things You Can Do to Regenerate Spirit at Work

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