6-Story Newsletter Template + Images
Spreading Contagious EnthusiasmTM
In This Issue: February 2007 
•   Quotes of the Month
•   Idea of the Month
•   Antarctica Trip January 10 - 28, 2007
•   News from Barbara Glanz Communications, Inc.
•   Where Is Barbara?
•   New Products
Quotes of the Month
"Encouragement is the oxygen of the soul."

Yoshi Tanaka

"Treasure this day, and treasure yourself. Truly, neither will ever happen again."

Ray Bradbury

"Books and ideas are the most effective weapons against intolerance and ignorance. "

Lyndon B. Johnson

"Sometimes it's a form of love just to talk to somebody that you have nothing in common with and still be fascinated by their presence."

David Byrne

"Grief knits two hearts in closer bonds than happiness ever can; and common sufferings are far stronger links than common joys."

Alphonse De Lamartine

" The happiest people don't necessarily have the best of everything. They just make the best of everything."

Unknown

"I have always been delighted at the prospect of a new day, a
fresh try, one more start, with perhaps a bit of magic waiting
somewhere behind the morning."

J.B. Priestly (1894-1984) English author

For more inspiring quotations, go to each page of Barbara's website, www.barbaraglanz.com.

Antarctica Trip January 10 - 28, 2007
This trip was the adventure of a lifetime! A longtime friend from Chicago, Nancy Cobb, came with me on this excursion (NOT a cruise, but truly an excursion!) from January 10 - 28. We flew to Buenos Aires and had three days there to shop (leather is AMAZING there!), enjoy the beef and Malbec wine, and walk all over this beautiful city. We attended an outdoor "Opera Pampas" which combined music, dancing, and horsemanship to tell the history of Argentina, we toured various areas of the city, including the cemetery where Evita is buried, and we explored outdoor markets with unusal handmade goods.

Some interesting things we learned about Argentina were that education is compulsory through university AND paid for by the government, everyone is required by law to vote, and the literacy rate is about 98%. On the fourth day we joined the tour and ended that evening with a spectacular Tango show. (I am determined to take some lessons now ;-)

The next day we flew to Ushuaia, the southernmost city in South America, in Patagonia, where we explored Tierra del Fuego national park. That night we stayed at a lovely hotel built above the city on the side of a glacier. About midnight we heard screams, "Fire, fire!" and discovered the hallway was filled with smoke. We all got out and no one was hurt although we were VERY cold standing outside for a couple of hours. Interestingly, there was no sprinkler system, alarm system or even fire doors.

The next day we boarded our ship, the LMS le Diamante, and began our journey across the Drake Passage. Unfortunately, the Captain told us it was the worst crossing he had had in 30 years -- 30-90 foot waves so hardly anyone left their cabins for two days and many people were very sick. They lost 40% of the china on the ship and things were flying everywhere, so it was not a good beginning!

However, from then on, the trip was spectacular. The pristine, untouched beauty of the scenery cannot be described in words. We never saw another ship, plane, or person which is especially amazing in our world of wall-to-wall people! We made nine zodiac landings on various islands and finally the actual continent of Antarctica itself. We saw adele, chinstrap, and gentoo penguins feeding their young and toddling down to the water, just like "March of the Penguins!" We came upon lion and fur seals on the beach, whales and birds, and we climbed glaciers, rocks, and even swam in the hot springs on Deception Island.

Although Antarctica is not owned by any country, there are international treaties, one of which only allows 50 people at a time on the land, so since there were 200 people on our ship, we went out in groups of 50, eight persons to a zodiac. We laughed that it was as much work to get on all our gear to go out as it was to hike the land! (You can read much more about all this on my blog, www.barbaraglanz.com/blog.)

The biggest thrill for me was getting to actually speak on the continent of Antarctica. We landed at Neko Harbor and I gave a short talk on "Spreading Contagious Enthusiasm" to the folks on the ship with the glaciers in the background, the penguins all around me, and the sea in front filled with icebergs. As far as we can tell, I am now the FIRST SPEAKER on record to speak on all seven continents!

After nine wonderful days at sea, we returned to Cape Horn for a champagne celebration around the ship's pool, and then flew back to Buenos Aires where we boarded another small plane and headed to Iguazzu Falls, the largest falls in the world. As a result, we went from freezing cold Antarctica to the middle of the Rain Forest where it was 98 degrees and 100% humidity in just two days! We hiked to the bottom of these spectacular falls on the Argentine side one day and on the Brazilian side the next, an experience we will never forget.

After three days there, we flew back to BA and then home via Washington, DC. Our amazing journey convinced us of the dangers of Global Warming for our world and especially for the continent of Antarctica, and we are now advocates of saving any energy possible and stopping pollution to save this beautiful, untouched land. How BLESSED we both felt to experience God's amazing creation at the "end of the earth!"

To learn more about the trip, you can read Barbara's daily journal on Barbara's Blog, www.barbaraglanz.com/blog.

Barbara on the shore of Neko Harbor, Antarctica
Where Is Barbara?
WHERE IS BARBARA?


JANUARY

10-12 Buenos Aires, Argentina
13-24 Antartica
25-29 Iguazu Falls, Brazil
30 Manatee Chamber of Commerce, Bradenton, FL

FEBRUARY

9-11 National Speakers Association Winter Workshop, Denver, CO
15-16 Payless Shoes, Kansas City, MO
28 HEB Markets, Dallas, TX

MARCH

5-6 Allstate Insurance, Las Vegas, NV
8 Kinecta Federal Credit Union, Long Beach, CA
9-11 Guideposts Advisory Board, Newport Beach, CA
30 Texas Association of Counties, Austin, TX

APRIL

4 Avila College, Kansas City, MO
17 HR Symposium, Kent State University, North Canton, OH
23-24 Hold, Allstate Insurance, San Diego, CA
25 Hold, FACC. Pensacola, FL
27-28 Hold, American Food Institute, Longboat Key, FL

To book Barbara to speak to your organization, call 941-312-9169 or email her at bglanz@barbaraglanz.com.

Owen Gawlik, 14 months old.
Idea of the Month
This idea is from Barbara's newest book, "The Simple Truths of Appreciation--How Each of Us Can Choose to Make a Difference."

Simple Truth #4 BE CREATIVE

"There are two things that people want more than sex and money - recognition and praise."
Mary Kay Ash, CEO
Mary Kay Cosmetics

"Lord, help me to remain childlike in my appreciation for life. Please slow me down...that I may always see the extraordinary in the ordinary."
Carol Hamblett Adams


How do you appreciate others around you? Get your creative juices going to determine some unusual, attention-getting, delightful ways you can thank others in your life. Consider special post-it notes to leave, affirming stickers, handwritten notes of any kind, bringing a picnic lunch to share with someone, and of course, any kind of treats.

A friend recently sent a business colleague and internal customer the following huge 3-D "treat" card with each of the candies glued onto a poster board amidst the words:

You are CERTStainly a LIFESAVER and worth $100,000 to us! Sometimes life is a ROCKY ROAD but BAR NONE you are always MOUNDS of JOY, laughs, and SNICKERS! You are a BOUNTY of fun, very CAREFREE, and EXTRA special. SKOR big and count down to PAYDAY. Best wishes, hugs, and KISSES!

My friend, Dick Bruso, from Denver, Colorado, tells of a wonderfully creative way he discovered of appreciating his precious wife:

"A couple of years ago, shortly before Father's Day, Jenny, one of my four grown daughters asked me what I wanted for Father's Day, since 'Dads are hard to buy for!' For once, I had an immediate answer. Earlier that month, my wife, Joann, and I had visited an upscale women's clothing store where my youngest daughter, Joy, was working as a sales associate. For the fun of it, my wife decided to try on some expensive outfits, including a beautiful brown and gold silk dress that looked absolutely fabulous on her.

Although I could see how much she liked it, we both realized it was a lot more than we could afford. Thus, when my daughter asked me what I wanted for Father's Day, I suggested that all my daughters consider pooling their resources in order to buy 'me' that dress for Father's Day. And that's exactly what they did!

When our family gathered together on Father's Day to celebrate, my four daughters (Julie-ann, Jackie, Jenny, and Joy) presented me with my gift, wrapped, of course, in a manly looking gift-box. When I opened it, much to my wife's absolute surprise and delight, there was that special dress she so desired.

Since then, I have had the pleasure on numerous occasions of seeing my lovely wife light up a room wearing my favorite Father's Day gift. What a blessing it has been and what a special way to show my appreciation for her love and caring for all these years!"

What a creative way to appreciate someone ˆ by asking for something for someone you love rather than for yourself on YOUR special day.

To order a copy of this new book, go to www.barbaraglanz.com/products.

News from Barbara Glanz Communications, Inc.
GUIDEPOSTS NATIONAL ADVISORY BOARD

Barbara is honored to be asked to consider being a part of the National Advisory Board of Guideposts. Norman Vincent Peale started this organization many years ago to reach people worldwide with a message of hope. She will be attending her first meeting in Newport Beach, CA, in March. One of the highlights will be to attend worship at the Crystal Cathedral and to meet Dr. Robert Schuller.

FIRST SPEAKER ON RECORD TO SPEAK ON ALL SEVEN CONTINENTS

As mentioned earlier in this newsletter, as far as we can tell, Barbara is the first speaker to speak on all seven continents as a result of her journey to Antarctica in January. The venue was quite different from her other speaking engagements, surrounded by penguins and glaciers; however, her message of inspiration was still gratefully received by her audience of travelers!

BARBARA NOMINATED FOR THE SPEAKER HALL OF FAME

Barbara is thrilled to be nominated for the designation of CPAE, Council of Peers Award of Excellence, which is given by the National Speakers Association in July. Only five people are selected for the Speaker Hall of Fame each year, so it is a great honor to even be nominated.

CHANGES IN PERSONNEL

In January Barbara's assistant, Suzanne, decided to take another job, so please have patience as Barbara explores ways to make client's experiences even better by partnering with some other speakers and vendors.

For more current news about Barbara and her company, go to www.barbaraglanz.com/news.

Barbara and Nancy in Buenos Aires, Argentina
New Products
THREE NEW BOOKS AND TWO MOVIES!

Barbara is excited to announce the addition of three new books and two new movies to her product line:

BOOKS

"What Can I Do? Ideas to Help Those Who Have Experienced Loss"
(Augsburg Fortress) $13.99

Written for the person who wants to HELP the one who is grieving, this book is filled with immediately practical ideas as well as long term, specific ways to help someone move from grieving to growth and eventually to cherishing good memories.


"CARE Packages for Your Customers -- An Idea a Week for Customer Service"
(McGraw-Hill) $18.95

In this practical book, Barbara suggests a simple idea for each week of the year to help you create more loyal customers, both internally and externally.


"The Simple Truths of Appreciation -- How Each of Us Can Choose to Make a Difference"
(Simple Truths) $15.95

In this inspiring book Barbara shares touching stories and delightful ideas along with ten simple truths which you can immediately apply both in your work and your personal life to more fully appreciate others.


MOVIES

"Johnny the Bagger -- A True Story of Customer Service"

The new release, "Johnny the Bagger, A True Story of Customer Service," celebrates the incomparable power of customer service delivered from the heart. The program explores how a young man with Down syndrome makes an unforgettable impression each day on customers and coworkers in the grocery store where he works as a bagger.

Discover how from-the-heart service delivers these bottom-line business benefits:
* Generates customer loyalty
* Improves employee retention
* Increases personal motivation
* Strengthens team morale

EMPOWER YOUR EMPLOYEES TO PUT THEIR OWN PERSONAL SIGNATURE ON GREAT SERVICE.

Complete Kit $995.00
Basic Kit $795.00

"Service From the Heart"

This three minute meeting opener contains inspiring quotations and original graphics from the work of Barbara and Erin Glanz. Use it to inspire, encourage, and motivate your employees to understand the choices they have to make a difference in every customer interaction when they serve "from the heart."

$295.00 DVD or VHS copy

To order any of these products, go to www.barbaraglanz.com/products.

© Barbara Glanz Communications, Inc. 2007. All Rights Reserved.

Permission is granted to reproduce or forward this newsletter with copyright and contact information intact. If you are receiving this as a forward and would like your own no-cost, no-obligation subscription, enroll at www.BarbaraGlanz.com or write SUBSCRIBE in the subject of an email to: bglanz@barbaraglanz.com. To stop receiving it, write UNSUBSCRIBE in the subject line. 

 

Enter your email address to subscribe to Barbara's VALUABLE
email newsletter Spreading Contagious Enthusiasm.

HTML
Text
AOL




Back to www.barbaraglanz.com.