QUOTE FOR THE MONTH

“The man who does not read good books has no advantage over the man who canft read them.”

NEW BOOK:  180 WAYS TO SPREAD CONTAGIOUS ENTHUSIASM

Barbara's newest book 180 Ways to Spread Contagious Enthusiasm,  and her most recent book The Simple Truths of Service co-authored with Ken Blanchard, have sold out at the Society for Human Resource Management National Convention June 25-28, 2006! This is another affirmation of the need for increased CARE in the workplace and the importance of Barbara’s work in that area.     To order your copy, visit www.barbaraglanz.com.  This book will not be available in stores.

NEWSLETTERS

?EXCELL ?Exceeding Customer Expectation Levels for Life,? the monthly Newsletter distributed by Honda ?Northwest Zone, featured ?The Johnny Story? in its entirety as a follow up to Barbara?s well-received presentation to the management personnel of Honda?s Northwest Zone at their Fixed Operations Conference, May 9-11, 2006.

ARTICLES

Barbara ?s article, ?Love Books? Deface Them!,? was published in the July/August 2006 edition of The Professional Speaker. She shares her love of reading, how she makes a book ?her own,? and the importance of lifelong learning featuring some well-loved books from other speaking professionals.

Chic Mom Magazine included Barbara?s article, ?Balancing Work and Family: Tips for Moms and Dads,? in the April/May/June 2006 edition. The article incorporates some of the most popular ideas from CARE Packages for the Home ? Dozens of Ways to Regenerate Spirit Where You Live.

ON THE WEB

Barbara's article, "25 Low Cost, Creative Ideas Improving Morale, Enhancing Productivity and Making Your Workplace More Fun!" was recently featured in Northeast Human Resources Association June 2006 Web-based Newsletter.

The web site www.dailybreeze.com included a brief article written by Dawn Anfuso, ?Discussion of Last Night?s ?Idol? May Boost Employee Productivity,? in which she references Barbara?s book, CARE Packages for the Workplace: Dozens of Little Things You Can Do to Regenerate Spirit at Work.

ALLOCADES

Barbara was recently invited back to speak with a large group of Kaiser Permanente employees in San Ramon, CA. Imagine her delight when she received a copy of the first ever Kaiser Permanente Santa Clara Newsletter, June 2006! One of the leading stories involves a group she worked with several months ago. The article, ?Milpitas Internal Medicine: Top Regional Performer,? discusses the impact small changes can make in the everyday care and treatment of patients and the working relationships of personnel, all concepts Barbara presented to them.

The quarter after she was there, this facility went from a second to the last to a second to the top ranking for customer service excellence in the entire Kaiser Permanente organization!