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Current Press Release
NEWS RELEASE - Barbara Glanz, CSP
DATE: August 2006
QUOTE FOR THE MONTH
"Look at your business card. Does it have anything distinctive about it? Is there anything that represents you as a unique human being? If not, turn it over and the back add something on the Human level such as a quotation, a sticker, a motto, or a graphic or picture of something you love."
- Barbara Glanz
180 Ways to Spread Contagious Enthusiasm
NEW BOOK: 180 WAYS TO SPREAD CONTAGIOUS ENTHUSIASM
Barbara's newest book, 180 Ways to Spread Contagious Enthusiasm, was one of the ten best sellers at the 2006 Society for Human Resource Management Association national convention in Washington, DC. In this heartwarming handbook, Barbara gives you dozens of morale-boosting ideas to help you bring more caring, communication, respect, and appreciation to the place where you work. Whether you are an employee or a manager, you can learn to "spread your contagious enthusiasmˇ¨ and make a difference every single day!
The President of AT&T Worldwide Customer Service purchased Barbara's most recent book, The Simple Truths of Service,
co-authored with Ken Blanchard, as a gift for members of the AT&T Global Leadership Team. This is just another affirmation of the need for increased CARE in the workplace and the international importance of Barbara's work in that area. To order copies, visit www.barbaraglanz.com. These books will not be available in stores.
CARE Packages for the Workplace ˇV Dozens of Little things You Can Do to Regenerate Spirit at Work, (McGraw-Hill, 1996) is going into its 15 th printing! Imagine the number of organizations this book has helped for over a decade to make their workplaces more caring, creative, joyful and productive!
ARTICLES
Barbara's article, "Keeping Your Customers Coming Back," was published in the July 13, 2006, edition of The Straits Times CATS Recruit,the most prominent business publication in Singapore. She emphasizes that customer loyalty is created by delivering quality core service that meets the customer's expectations and customer service that exceeds their expectations by providing positive memories for clients and co-workers.
Bud Bilanich, the Common Sense Guy, at www.commonsenseguy.com, recently reviewed Barbara's new book, 180 Ways to Spread Contagious Enthusiasm, in his article, "Creating an Engaged Workforce." Bud describes this book as a "must read for anyone who is interested in creating an engaged, motivated workforce."
ON THE WEB
Kansas State University Research & Extension, "The Tuesday Letter," Vol. 12, No. 34, July 4, 2006, featured the article, "Your Attitude is Your Choice!" which suggests that we not only "imagine arriving to work on Monday morning to find all our co-workers happily working, but to share our enthusiasm and be a role model." The author of the article, Dr. David Petritz of Purdue University, recommends adding a copy of The Simple Truths of Service, co-authored by Barbara Glanz and Ken Blanchard, to your personal library.
ACCOLADES
Once again, Barbara was selected to conduct a concurrent session at the National Speakers Association convention in Orlando, FL. This year's presentation was "CARE Packages for the Home - Dozens of Ways to Regenerate Spirit Where You Live." Barbara shared dozens of no-cost ideas to regenerate spirit in the home to help families make their homes more caring, creative and joyful places to live.
Previous Press Releases
July 2006
June 2006
April 2006
December 2005
September 2005
May 2005
March 2005
December 2004
October 2004
September 2004
Don't forget to download Barbara's latest and more extensive newsletter.
 
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