QUOTE FOR THE MONTH
“ The stars are constantly shining, but often we do not see them until the dark
hours. ”
Earl Riney
JOHNNY IS A HIT!
Co-authored with Ken Blanchard, Barbara's newest book, The Simple Truths of Service - Inspired by Johnny the Bagger, is here. It is an unforgettable story about a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. It makes a perfect employee or customer gift. To order your copy, visit www.barbaraglanz.com/simpletruths.
Customized versions and autographed copies are available. Call or email for more information. This book will not be available in stores!
ENCORE PERFORMANCE IN SINGAPORE!
Barbara returned to Singapore this month where she spoke to supervisors for CISCO Security PTE LTD. about employee retention and motivation.
While in Singapore, Barbara was interviewed on Prime Time Morning by Steven Chia and Suzanne Jung during their "Off The Shelf" segment. Barbara was asked questions about her books, Handle With Care, Simple Truths, and Balancing Acts. Prime Time Morning is produced by Mediacorp, Singapore's largest broadcaster.
At 938 Live, the business radio station of Singapore, Barbara recorded 25 segments called "Positive Business Minutes." They will be aired four times a day for the entire month of January.
NEW PROGRAM - "The Simple Truths of Service"
Barbara has an exciting new program based on her latest book.
This program shares "The Simple Truths of Service" that will help organizations and individuals become more customer-focused, and Barbara can customize the presentation with stories from your own organization to illustrate each of the ten simple truths. If you would like to schedule this program for your organization, call Barbara at 941-312-9169 or email bglanz@barbaraglanz.com
BOOKS
Barbara is quoted in Chapter Three of the book, Teachers in Transition: Growing Forward Through Retirement by Mary Z. McGrath; Lanham, Maryland: Rowman & Littlefield Education, 2005.
ARTICLES
In the November 2005 newsletter, Professional Apartment Management, an article quoting Barbara was published in the Do's and Don'ts section. "Open Staff Meetings with Good News to Boost Employee Morale" featured Barbara's suggestion from her book, Care Packages for the Workplace: Dozens of Little Things You Can Do to Regenerate Spirit at Work. The newsletter is published by Vendome Group, LLC and reiterates how to start staff meetings with good news, which should put attendees at ease and encourage them to share their own good news.
Barbara was also mentioned in The Fort Wayne News-Sentinel on Monday, November 21, 2005. The article "Take 8 This Holiday Season" was written by Jeff Herring of Knight Ridder Newspapers. One of Mr. Herring's eight suggestions included "enthusiasm." He says "One of my favorite business speakers is Barbara Glanz. Her motto is 'Spreading Contagious Enthusiasm.'"
A quote from CARE Packages For The Workplace was noted in Leadership Tip: Raising Morale by Dr. Alan Zimmerman at www.thsv.org/news. "Pronouns can speak volumes about employees' commitment and morale."
In the cover story of Sales & Marketing Management, Barbara is quoted under Expert Tips to bring family members along - in spirit. This tip was taken from Barbara's book, Balancing Acts.
RADIO
Carol Kleiman, WBBM radio ¡X mentioned Barbara's book, Balancing Acts, during her show Kleiman on Jobs, October 8, 2005.
Barbara was a guest on The Road Home...On-PurposeTM with Kevin McCarthy - October 6, 2005, at WTLN Studio.
