Barbara Glanz, C.S.P.

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SPECIAL BOOK PACKAGES FOR WORK AND HOME!

HOME PACKAGE:

Books:
* The Simple Truths of Appreciation—How Each of Us Can Choose to Make a Difference
* What Can I Do? Ideas to Help Those Who Have Experienced Loss
* Balancing Acts — More Than 250 Guiltfree, Creative Ideas to Blend your Work and your Life
* CARE Packages for the Home — Dozens of Ways to Regenerate Spirit Where You Live

CD:
* The Simple Truths of Service Inspired by Johnny the Bagger

Fun Things:
* 8 pack of inspiring notes with quotations, 4 different styles
* Smile on a stick

Click HERE to order.

WORKPLACE PACKAGE:

Books:
* The Simple Truths of Service Inspired by Johnny the Bagger with DVD
* CARE Packages for your Customers — An Idea a Week for Customer Service
* CARE Packages for the Workplace — Dozens of Little Things You Can Do to Regenerate Spirit at Work
* Handle with CARE — Motivating and Retaining Employees
* 180 Ways to Spread Contagious Enthusiasm
* Building Customer Loyalty

CD:
* The Simple Truths of Service Inspired by Johnny the Bagger

Fun Things:
* “Johnny the Bagger” pad and pen set
* “49 Creative Ways to Get your Ideas and Values Across”

Click HERE to order.

CHECK OUT BARBARA'S NEWEST BOOKS!

CARE Packages For Your Customers - An Idea a Week to Enhance Customer Service

C = Creative Communication
A = Atmosphere and Appreciation for All
R = Respect and Reason for Being

E = Empathy and Enthusiasm

CARE to build a customer-focused company!

Are you building enough customer loyalty in your organization? Bestselling business author Barbara Glanz has created the ideal, hands-on customer service survival kit to help you keep your customers coming back for more. Care Packages For Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service.

Click HERE to order.

The Simple Truths of Appreciation: How Each of Us Can Choose to Make a Difference

65% of American workers said they received NO appreciation all last year for the good work they had done. Yet the second most important thing people want from their jobs is full appreciation. Why is there a disconnect? Because most of us are just too busy! In this beautiful and inspiring book Barbara will share ten simple truths as well as heartwarming stories about appreciating others which you can immediately apply both in your work and your personal lives. The beauty of appreciation is that we can each give it to anyone we choose for no cost except our awareness and a few moments of our
time.

Click HERE to order.

What Can I Do? Ideas to Help Those Who Have Experienced Loss

How can anyone truly help someone who has experienced a loss? This book is a collection of simple, concrete ideas gathered directly from those who have experienced suffering and loss, ideas of things that helped them feel cared for and comforted.

Written for the person who wants to HELP the one who is grieving, this book is filled with immediately practical ideas as well as long term, specific ways to help someone move from grieving to growth, and eventually to cherishing memories.

Click HERE to order.

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