It is better to suffer wrong than to do it, and happier to be sometimes cheated than not to trust. - Samuel Johnson -
We invited Barbara Glanz to speak at our October conference "Positive Perspectives--Little Things Mean a Lot." In just one day, Barbara helped our people begin to realize that they can manage the everyday moments of truth and that they can each make a positive difference in their workplace for both their customers and co-workers. We've seen all sorts of little changes.
Evanna Hardin, Human Resources Specialist, The State of Wyoming