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Barbara, You gave a fantastic presentation! I was enthralled and very enthusiastic about all your great, inspiring stories. In my ten years at Nationwide and in all the hundreds of presentations I have seen, yours was the best, most spirited and uplifting I have ever attended! Thanks for the great "shot in the arm." God bless you.

Allyson Abshire, Nationwide Insurance

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Thank you so much for coming to Salt Lake City and celebrating National Nurses's Day and National Hospital Week with us. More importantly, thank you for being so flexible with your schedule and agreeing to offer your presentation "Regenerating Spirit in the Workplace" at all hours of the day or night to accommodate our organization's 24/7 operation. This was not only a performance over and above the call of duty; it was thoughtful, generous, and most kind! As you know by the number of emails that your have received from our employees since your visit, your presentation was extremely well received and very much appreciated. Our employees were truly inspired by your presentation, your positive attitude, and your enthusiasm for life! I think I can comfortably say you were a smash hit!

Wendy J. Bailey, Coordinator, Hospital Administration, University of Utah Hospitals and Clinics

More of Barbara in action.

Idea of the Month from Barbara Glanz

Go Out of your Way to Welcome New Employees

This idea is excerpted from Barbara's book CARE Packages for the Workplace--Dozens of Little Things You Can Do to Regenerate Spirit at Work (McGraw-Hill, 1996) $14.95

The Idea:

Think of fun, creative ways to make new employees feel welcome. If they begin work in an atmosphere of caring, they will be much more likely to continue adding to that atmosphere.

The Idea In Action:

One organization with whom I've worked arranges lunch with the president of the company for every new employee during his/her first week. Another has created a special company shirt that new employees are asked to wear for the first month they are on the job. (Yes, they give them two for laundry purposes!) Whenever anyone sees a person with the shirt on, they make it a point to introduce themselves and do something special for that person. One employee told me that she was so specially treated that she NEVER wants to work anywhere else!

Maria Marino, the President of Swinging on a Cloud in London, Ontario, creates welcome kits for new staff complete with a welcome card signed by each employee, a fun name tag, a map, and other goodies to make them feel special.

Tips:

Remember what it felt like when you were new. What can you do to help someone else have a better experience than you did? It is easiest to show empathy when you've "been there!"

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