Idea of the Month from Barbara Glanz
ENCOURAGE FLEXIBLE HOURS
This idea is excerpted from Barbara's book "Handle with CARE:
Motivating and Retaining Employees” ((McGraw-Hill 2002. To order
this book, go to the PRODUCT section
of Barbara’s website.
According to an article in “Success in Recruiting & Retaining”
newsletter in July 2000, Randstad consultants found in a study of more
than 6000 North American employees that 51% of employees would stay in
their current jobs rather than switch if their employer offered flexible
working hours. 62% prefer a boss who understands when they need
to leave work for personal reasons over one who could help them grow professionally.
Most surprisingly, 51% of employees surveyed prefer a job that offers
flexible hours to one that offers an opportunity for advancement. The
bottom line: “Employers can gain a critical advantage in recruiting
and retaining employees by examining ways to integrate flexibility into
all corners of the organization. Two of the simplest:
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• Allow for a portable office with Internet and wireless technology.
• Offer nontraditional schedules beyond the 9 to 5 workday.”
THE IDEA IN ACTION
• At Forsyth Medical Center in Winston-Salem, North Carolina, decided
to try a new way to retain nurses and recruit new ones: Give them
the same schedule as their school-age children. They now have the
option of working for either 12 months a year or just nine. They
keep their benefits but do not earn pay during the summer.
• At Columbia Bank in Columbia, Maryland, bank tellers can now choose
to take off the summer while keeping their jobs, vacation time, and benefits.
Such leaves are approved as long as a replacement teller is available.
Employees report higher job satisfaction and the bank boasts high
retention rates as a result.
• Ernst & Young is so zealous about keeping employees that it
has created an
Office for Retention. A poll of all employees on flexible schedules
found that 65% would have left the firm without them.
• BI Performance Services in Minneapolis, Minnesota, gives associates
the opportunity to work summer hours. In Minnesota, the winter is
long and cold. Summer hours allows the associate to work one hour
longer Monday through Thursday and then have Friday afternoon off to enjoy!
• A fun, flexible workforce with lots of lifestyle perks is a strong
pull, especially for many young recruits. Northrup Grumman Corporations’s
generous vacation package, flexible work schedule, and company sports
leagues have enticed many college students who sacrifice big money in
favor of lifestyle perks. One college graduate who went to work
for Northrup Grumman says that another employer could double his salary,
but he’d probably decline if it meant giving up the perks!
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