The highest reward for a man’s toil is not what he gets for it, but what he becomes by it. - John Ruskin -

I can't thank you enough for speaking at the 1999 Chick-fil-A Unit Marketing Director Conference. You were such a special part of this event, and I am certain you arelargely responsible for the conference being the best rated ever! You inspired and motivated our Unit Marketing Directors. Your message was truly a blessing to all that heard you both from a professional and personal development standpoint.

Joanna Alder, Marketing Training Consultant, Chick-fil-A, Inc.

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Barbara Glanz is just what the healthcare industry needs right now to see it through the many changes it's facing--she delivers a healthy dose of optimism and positive energy. Barbara helps others connect the human side of interactions with the business side. She is an engaging speaker on many topics such as motivation and retention of employees. She speaks on a variety of topics important to the healthcare workforce such as “Care Packages for the Workplace,” and we all know that when healthcare employees are truly cared for by their organizations, they are more able to care wholeheartedly for their patients.

Patricia Rager, RN, President & Publisher, Nursing Spectrum

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Idea of the Month from Barbara Glanz


ENCOURAGE EMPLOYEES’ SPECIAL INTERESTS

This idea is excerpted from Barbara's book Handle with CARE—Motivating and Retaining Employees (McGraw-Hill 2002), $16.95.

Find out people’s special interests and encourage employees to get together for a common cause. It may be an interest in cars, home-brewing, woodworking, travel, music, or literature. According to Employee Services Management (ESM) Magazine, activities such as these are wonderful ways to build relationships across the organization, and they also celebrate people as human beings with lives and interests outside of work.


* UCSF—Empact! Has a poetry group for enthusiasts to share their work and to get feedback. Poetry readings are held at a library where a public audience is invited to hear the voices of these poets, young and old.


* Gates Rubber Company, Denver, CO, encourages art by holding art shows on site, where employees can display and sell their work to fellow employees and to the public. Other companies, like Jet Propulsion Labs, encourage art by by offering discount tickets to art museums and art galleries.


* Jet Propulsion Lab’s recreation club in Pasadena, CA, formed a music club in which instrument-playing employees hold jam sessions with others interested in similar styles of music. Specialty bands such as jazz and rock are formed within this club, and the members have a wonderful opportunity for extra practice and the sharing of their special talents. Other companies have company choirs and drama teams. They often perform at all-company functions.


* Compaq Computers, Houston, TX, holds a creative photo contest with incentives for the winner in several different categories. Other organizations encourage starting a photography club.


* Gates Rubber Company, which has sites in many other countries, has founded a Travel Club. One feature of this club, according to an article in Employee Services Management magazine, September 1998, by Catrina Cerny, is a type of exchange program in which the employee services department acts as an intermediary for traveling workers. This way a worker from the U.S. can visit another country and save accommodation dollars as well as getting to meet people from this culture on a more personal basis. Then the favor is returned at a later time by the American worker. What a wonderful way to build global relationships within your organization!


* Jet Proplusion Labs get groups of employees together for adventure trips—scuba, skiing, river rafting, mountain-biking, skydiving, bungee jumping, water skiing. These activities build friendships and help reduce workplace stress.


* Citizen’s Trust encourages many internal employee programs. One example is a monthly reading group to discuss works of fiction. Citizens covers half the cost of the books, buys pizza, and provides a “relaxation room” for the group to meet after work hours. They also sponsor a “Living Well” program which Adine Mees, director of corporate resonsibility, says is “a holistic approach to heath that rewards staff for the simple and good things of life—such as reading a book, visiting a parent, hugging, meditating, exercising, learning, teaching, going to the theater, etc. “


* Schulmerich Bells in Sellersville, Pennsylvania, decided to initiate an activity that would draw together people from various parts of the company. Their answer was clear—a handbell choir. They perform six times a year at senior centers and nursing homes during the noon hours.


The important thing is to listen to your staff, ask them what they want to do and how they want to do it, and then give them support they need in terms of resources, recognition, and responsibility.

Archives: Idea of the month

Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
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