Oh, if only we could see ourselves as our customers see us, comprehend the ways we dehumanize, demean, and demoralize our customers. The great news is that such insane stuff makes the teeniest good deed stand out. - Tom Peters -

Conference participants were enthralled with your presentation. Evaluations included comments such as, "This speaker woke me up and started me to think about how I can make a difference," and "SSA always makes a difference for the public - now we have ideas for making a difference with employees too!" and finally: "Barbara Glanz should be considered a national treasure!" These comments, you understand, come from a fairly jaded community of managers who are rarely moved to such comments!

Jolene Jackson, Team Leader, Employee Training & Development, Social Security Administration

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CARE Packages for the Home:
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Testimonials

The following comment from an associate on the meeting's evaluation form under "the part of the meeting I liked best" typifies the response of the entire group who heard you: "Barbara Glanz was terrific. Invite her again!" I'm confident that suggestion will be taken seriously by future meeting planners.

J. Michael Waddell, President, Life Care Centers of Americas

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More of Barbara in action.

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Idea of the Month from Barbara Glanz


Share your Blessings with Others

Initiate a Program to "Celebrate the Mission'

Quick Appreciation Ideas

Family-oriented Employee Benefits

Begin a "Kindness Campaign"

Tell Your Company's Story

Encourage Creative Meetings

Every Family Needs a Red Plate

Find Ways to Jazz Up Your Meetings

Every Customer is a Gift

Think Especially About People at Life Marker Times

Customer Retention Strategies

Write a Song About a Company Hero or Legend

Putting it all Together - The Importance of Anchors

Great Service Comes From the Heart

Add Enhancers

Encourage Personal Growth and Development

Blending Work and Spirit

Quick Appreciation Ideas

Help Your Children Have a Positive Attitude About Work

Encourage Flexible Hours

Encourage a Creative Environment

Organizational Ideas to Blend Work and Family

Encourage Employees' Special Interests

Send an Anonymous Gift of Cheer

Make Your Guests Feel Welcome

Share Your Work with your Family

Encourage Creative Meetings

Find Creative Ways to Exercise at Work

Give Gifts from your Heart and Personal Passion

Encourage Service to Others

Customize Rewards and Recognitions

Tell Your Company's Story

Make the Workplace a Community

Begin a "Kindness Campaign"

Go Out of your Way to Welcome New Employees

Sponsor Community Seminars

Show your Employees That You Care

Family-oriented Employee Benefits

Create a Human Level Database

Emphasize the Value of the WHOLE Employee

Get Involved in a Family Literacy Program

Share Vacation Time

Do Special "Dad" Things

Find Romantic Things to Do for Those You Love

Create a "Just Because . . ." Committee

Share your Blessings with Others

399 Ways to Make Your Business Communications Meaningful & Inspiring

Appreciate your employees as Individuals

Find Creative Ways to Appreciate People

Share and Learn from "Mis-Takes"

Create a Christmas Cheer Box for Someone

Make a Thanksgiving Tree

Make a Family Fun Box

Decorate for the Holidays in Places Where It Surprises People

Regular Lunch Meetings

Adding a Personal Signature To Your Work

Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved