Sticks and stones can break my bones, but words can break my heart. - Robert Fulghum -

Please know how much we appreciated your retail workshops on "Building Customer Loyalty." You have inspired not only sales associates, managers, and owners of stores, but also Regency Square's office, security, and maintenance staffs. Your emphasis on caring for customers on a human level increases retail profits and sales associate productivity and both of these increase the profits and value for a shopping center.

Nina Polm, CMD , Michael Sullivan, CSM , Regency Square Shopping Center

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The Simple Truths of Service -- Inspired by Johnny the Bagger
CARE Packages For Your Customers

Testimonials

I am certain you are largely responsible for the conference being the best rated ever! You inspired and motivated our Unit Marketing Directors. Your message was truly a blessing to all that heard you both from a professional and personal development standpoint.

Joanna Alder, Marketing Executive, Chick-fil-A

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Client Comments Page One

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You gave us a beautiful example of putting the Human Business Model to work. You touched my heart, and gave me so many good ideas to improve business results. By making yourself vulnerable and finding multiple ways to connect with each of us you were able to make this experience life changing.

Lisa L. Smith,
Bank of America

Your message is simple yet so powerful. Thank you for being an inspiration for my team, the feedback has been very positive

Eimear Brennan,
Manager, Order Management EMEA, B
usiness Objects Software Ltd

I wrote to my Executive Director and told him how inspired I was after your presentation and that I thought every staff member should attend. Especially in light of the way you focus on the person “the human side.” Thank you for what you do and for spreading the enthusiasm.

Maggie Daniels,
Compliance Program Coordinator,
Technical Services,
Southwest Florida Water Management District

Thank you for being the main speaker at the “Women on the Scene” conference. A single person can make a big difference and you have made a large difference in the listeners at the conference.

Ellen Campbell,
Executive Director,
Meals on Wheels PLUS of Manatee

One of the great attributes of you Barbara is that your message is not motivational for the day or the week. It is long term Inspirational. In challenging situations, I often hear, “What would Barbara say!!” Thank you for touching our hearts and lives and those of our community.

Jeff Strong,
Strong’s Marine &
Chairperson for the Mattituck Chamber of Commerce

We all thank you for giving the team such a powerful boost.

Kay Lay,
Central Market

Barbara is always an inspiration. A must program for all individuals regardless of job or position.

Attendee,
Society for Human Resource Management Leadership Development Conference 2007

It is a blessing just to watch you in action.

Susan Whitaker,
Tennessee Department of Tourist Development

Thank you for the uplifting and informative talk that you gave to us at the Department Head Retreat last week. I thoroughly enjoyed it. Your enthusiasm and energy are contagious!

Lauren L. Horridge, RN,
Covington Surgery Center

I am a nurse at The Inn at Sarasota Bay Club and had the pleasure of hearing you speak this afternoon… What a surprise for me to have been so touched by what you said today! So many of the things you were saying touched my heart today and I just wanted to thank you so very much for your input into my life…You gave me such a jolt and warmth in my heart, and I wanted to thank you. You have such a marvelous gift!!!

Cindi Krueger,
The Inn at Sarasota Bay Club

I truly enjoyed your presentation last week, and I must tell you that 2 people told me a story of how they made the life of someone a little bit better after hearing your message--true inspiration in action! We are excited to have you join our meeting and inspire our entire organization so that everyone can experience that joy!

Anne Kraus,
General Mills

…from the heart and it shows. If I could channel all of your heartfelt commitment to humanity, my Market Area would shine so much that we wouldn’t have any trouble with competition.

Martha Jimenez,
Wells Fargo Conference

I hope I can inspire enthusiasm as well as you did.

Duffy McKay,
Credit Administration Manager,
Bank of the San Juans, Durango, Colorado

It has added that needed spark which will inspire them to have FUN!... thanks for your words of wisdom.

Nancy McDaniels,
Staff Coordinator,
Alltel Stadium, Jacksonville, Florida

…Barbara was a big hit… Barbara connected beautifully to our two different groups. Her presentation is a real treat.

Tracey Evans,
West Touchdown Club, Alltel Stadium

Your presentation and words of wisdom really helped!... Your attitude and enthusiasm has really inspired me to do great things this season…

Eric Sayer,
Sky Patio/Bud Zone Supervisor,
Levy Restaurants, Alltel Stadium

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Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved