Barbara's Clients
Client Comments Page Five
More Client Comments 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | topBarbara's Messages are filled with practical, creative, immediately actionable ideas and excellent content, yet she always manages to speak to people's hearts as well as their heads. I've seen Barbara motivate audiences at all levels within our organization. Barbara's audiences become her friends, and she is willing to be a resource to them long after her presentations are finished.
I would like to express my sincere thanks for the outstanding session you conducted for our IBM management team in Dallas. You truly did help to "regenerate the spirit" in our organization! Your enthusiasm and passion for your work was obvious. The ideas and suggestions you shared on ways to "Send a CARE Package" have helped us to focus on our most valuable asset... our PEOPLE.
Here's a no-surprise. Your presentation at our Marketing Seminar was the best part of the meeting, according to the evaluation forms we've received. Everyone loved your talk and - as you could see - responded to your spirited delivery. You sent them home happy, smarter and energized. Who could ask for more from a featured speaker? Thanks for a great job."
Thank you for your heartfelt and enthusiastic presentation. Those who
heard you speak left the room with smiles on their faces, songs in their
hearts,
and renewed appreciation for the beauty in life and those around us. Rosemarie
Frey,
Illinois Department of Public Health
Personally I found your session to be one of the best presentations I've experienced in my many years as a faculty member and program director at the University of Wisconsin's Management Institute.
The day after your presentation I was out in the Detroit metropolitan area running errands and doing some last minute holiday shopping. As a result of the contagious enthusiasm that you spread the prior day, I made it a point to go out of my way to make conversation with others in the attempt to have each of us go our separate ways having been made a better person because of our encounter! I ended up having the most delightful day and met a lot of interesting people. Most conversations lasted only a few seconds as we passed in the grocery aisle. One lively conversation lasted over ten minutes as we waited in line at a crowded department store. Each and every contact I had was happy and upbeat as we "shared good news!" And we all have you to thank for sharing your ideas and enthusiasm!"
Barbara's hard work in preparing for this program paid off. She kept our studio and satellite audience enthralled with her stories of creativity and positive workplace experiences. Barbara not only went the extra mile in giving me as producer "added value" by suggesting many different graphics to use, but also produced a workbook for this program that was sent to all of our subscribers -- a workbook that easily contained twice the information we would usually get from a presenter in this instance."
Hello. Hello. I just wanted to say how much I enjoyed your session last
week at the ASTD Conference. It is truly wonderful to see that there are
others
who are trying to keep the workplace light-hearted and fun. It is all too
easy to get bogged down with the corporate rat race. We as trainers are always
looking for ways to keep things excitable and fun for our participants, and
it seems that you have hit the nail on the head. Tom Heffron
Wal-Mart Stores, Inc.
We brought Barbara is to give three full-day sessions to allow all of our staff
to participate. Response of staff was very favorable. As part of her program,
Barbara had staff identify barriers to providing good customer service and
also things we could do to enhance customer service. These lists were provided
to the program sponsor for follow-up. Barbara's impact on staff was so positive
that some began implementing the ideas even before we got all the lists compiled
and could formulate an action plan! I rate Barbara's presentation as "excellent" and
strongly recommend her to you.
Superb! Moving! Exhilarating! That's the way I would describe Barbara Glanz.
Barbara captivates her audience with both her message and her delivery. Her passion and her enthusiasm elicit full participation. Those who listen to her cannot help but be drawn into the positive atmosphere that she creates. And the impact is not merely for the moment, but has far-reaching and long-lasting effects. She plants the seeds into her audiences' mind that allow them to grow and develop a "new spirit" of understanding, caring, and ultimately of productivity and profit in their workplace.
You made me laugh, you made me cry, and you made me think. Thank you and God bless!
You have a way of crystallizing the key concepts in ways that people can both understand and make actionable, regardless of where they might be on the organizational chart. You also do a great job of engaging participants in their own learning. The interactive elements you weave into a session give people a chance to share their own insights and dilemmas in ways that build on the context you've created.
Your evening speech "put the exclamation point" on the day! To a
person, we have had nothing but good comments from both the Princeton and the
Dallas audiences. I am convinced that the application of your simple, but powerful
principles to customer interactions went a long way to reminding us how important
each of us is as an individual in affecting our clients' perception of our
organization's value. You made us "step back from the trees and see the
forest."
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