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Barbara's Articles

Barbara’s articles are listed by the following categories:

CUSTOMER SERVICE / LOYALTY * LEADERSHIP / MANAGERS * MOTIVATION / RETENTION / MORALE * FUN IN THE WORKPLACE / JOY * BALANCE * COMMUNICATION / CREATIVITY * SPIRITUALITY / PERSONAL GROWTH * CARE * COMMUNITY * WRITING / SPEAKING

Note:  Important reprint information is included at the end of the section.

CUSTOMER SERVICE / LOYALTY

"MIS-TAKES" Are Opportunities!
Happy Employees Create Happy Customers
A Choice in every Interaction
Building Customer Loyalty
Three Things I've Learned About Customer Service.
Tools for Dealing with Difficult Customers
(Internal or External)
Building Customer Loyalty In A Library Environment

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LEADERSHIP / MANAGERS

Ten Ways to Show Your Employees You CARE!
Rebuilding Trust in Turbulent Times
Care Packages For The Workplace
--A Leadership Style That Promotes Productivity, Passion, And Peace"
HR Briefings Interview With Barbara Glanz
Regenerating Spirit After Downsizing
--Send Your Employees A Care Package

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MOTIVATION / RETENTION / MORALE

Creating Glimpses of Joy
Send A C.A.R.E. Package
-- How To Regenerate The Spirit In Your Organization
Spread Contagious Enthusiasm
--Tips To Rebuild Employee Morale.
Johnny

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FUN IN THE WORKPLACE / JOY

25 Low Cost, Creative Ideas to Improve Morale, Enhance Productivity, and Make Your Workplace More Fun!
Spontaneous Treats
--The Key To Employees' Hearts!
A Houseful of Flowers

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BALANCE

A CARE Package for You
-- Ideas to Blend Work and Family
You Can Have It All!
-- A Message Of Hope For Women Who Choose
To Stay Home With Their Children
Creating Family Traditions

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COMMUNICATION / CREATIVITY

49 Creative Ways To Get Your Ideas And Values Across!
Survival Skills For A Changing Environment
-- Creative Ways To Differentiate Yourself In The Workplace
The Art of Communicating Creatively
-- Making your Promotions Memorable!
How To Escape Your Cocoon And Fly Free
-- Creative Communication Tools For Trainers

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SPIRITUALITY / PERSONAL GROWTH

A Life Marker Moment
Whose Angel Will You Be?
The Blessing of Tears
How Is your Soul?
Angels
Celebrate the Gift of Life!
Beautiful People Don't Just Happen!
A Single White Rose
An Affirmation of Heaven

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CARE

Taking CARE of Ourselves
The Dog Bite

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COMMUNITY

Life is All About Relationships
The Blessing of Community
An International Community
UN Speech--Interfaith Celebration, Kansas City, October 22, 1995

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WRITING / SPEAKING

Voicing Vision and Values Through a Book
- How to Get Published by a Mainstream Publisher - PDF
Writing A Compelling Book Proposal
-- A Critical Moment In The Publishing Adventure
Speaking at Large Professional Conferences
­ A Marketing Dream!

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These materials are offered on a non-exclusive basis.  You may reprint them in your newsletter or repost them as long as you include the author’s copyright as well as the bio and contact information.  When using an article in an electronic publication,  include a link to Barbara’s website (www.barbaraglanz.com) and contact her via email so she can include it in her bibliography.  If you use an article in print, send two hard copies of the magazine or newsletter to the author at:

Barbara Glanz Communications Inc.
6140 Midnight Pass Rd., #802
Sarasota, FL 34242

Having trouble? | Bibliography

 

Articles

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