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Barbara's Biliography: Page Four
ARTICLES Quoting Barbara's Work (Continued)
"Glanz Honored." The Suburban LIFE Citizen (July 12, 1997).
"Glanz Awarded." The Suburban LIFE Citizen (June 14, 1997).
"Glanz of WS Collects Awards in Communications Contest." The Doings (May 30, 1997).
"FUN...on the Job." Canadian HR Reporter (April 21, 1997).
Kutz, Karen. "Author Brings Human Spirit to Workplace." Daily Herald (April 11, 1997).
"Five Ways to Communicate Commitment." Supervisor's Guide to Quality & Excellence (April 7, 1997).
Honaker, Sharon. "Weekly Planner." WOMANEWS Chicago Tribune (April 6, 1997).
"Literary Events." Chicago Tribune (April 6, 1997).
Sacks, Dana E. "Book Notes - Management Strategies." CARING Magazine (April 1997).
Canfield, Jack. "The True Key To Success." Consortium Chatter (Spring 1997).
Duda, Dale. "TLC On Tap For Working Women At Upcoming C.A.R.E. Seminar." Press Publications (March 26, 1997).
Herring, Jeff. "'Sunday Night Syndrome': Coping With Dread of Work." Tallahassee Democrat (March 17, 1997).
"Retaining Customer Loyalty." Customers First (March 10, 1997).
"Keeping Customers Loyal Takes a Human Touch: Glanz." CableAvails (March 1997).
"Books." NFPW Agenda (March 1997).
Levine, Leslie Gale. "Boosting the Working Spirit." Headlines (February/March 1997).
Stafford, Diane. "It's Trite but True - You Can Make a Difference." Tallahassee Democrat (February 26, 1997).
"Is Virtue a Reward at Work?" Kansas City Star (February 20,1997).
"It's Trite But True - You Matter." Miami Herald (February 13, 1997).
"It's Trite But True - You Matter." Kansas City Star (February 13, 1997).
Herring, Jeff. "Make Your Workplace More Fun - And Don't Forget About Home Either." Anchorage Daily News (February 11, 1997).
Conroy, Kathleen. "Add Human Touch to Warm Up Your Workplace." Teamwork (February 3, 1997)
Weldon, Michele. "The power of purpose (Mining more meaning at work)." WOMANEWS Chicago Tribune (January 5, 1997).
"Additional Reading." Training & Development (January 1997).
"Johnny." The Happy Times (January 1997).
"Human Interest Database." Team Management Briefings (January 1997).
Gambrell, Dru. "The President's Soap Box." Shoals Manager (January 1997).
Herring, Jeff. "Work on It: Find Real Happiness in Your Job." Tallahassee Democrat (December 23, 1996).
"Give Your Team A Signature." Team Management Briefings (December 1996).
"CARE Packages for the Workplace." In-Store Banker (December 1996).
Brotherton, Phaedra. "The company that plays together..." HR Magazine (December 1996).
Pospisil, Vivian. "Whine not?" Industry Week (December 2, 1996).
"Books." Women's Business Exclusive (November 1996).
"Four Methods For Motivating Your Troops." Quality & Excellence (November 4, 1996).
"Product Reviews." Sharing Ideas (October/November 1996).
"Caring Attitude Revitalizes Employees." Quality Digest (October 1996).
"A Morale Test." Communications Briefings (October 1996).
Canfield, Jack. "The True Key to Success - Help Yourself to Some Chicken Soup for the Soul." Woman's World (October 1, 1996).
Herring, Jeff. "On Labor Day, weigh work and play." Tallahassee Democrat (September 2, 1996).
"From the Bookshelf." The Extraordinary Team (Fall 1996).
Raef, Susan. "One Person Can Make a Difference in Customer Loyalty." Business Edge (August/September 1996).
Foster, Wendy. "Glanz celebrates with CARE." LIFEstyle (July 10, 1996).
Lesher, Tina. "Author cares about boosting workplace morale." The Columbus Dispatch (July 10, 1996).
" 'Keeping Customers' Major Focus of Speakers at NWPPA 46th Annual Membership Meeting." NWPPA Bulletin (June 1996).
Santilli, Chris. "Spreading Enthusiasm." Oak Brook Gazette (April 4, 1996).
"Seen Elsewhere: Jazz Up Your Meetings." Better Meetings For Everyone? (Second Quarter 1996).
Anderson, Vita Miezitis. "Showing That You C.A.R.E." Successful Supervisor (February 12, 1996).
"Making a Personal Mark on Customer Loyalty." Customer Service Manager's Letter, Dartnell Publications (December 10, 1995).
"Quality Service a Personal Mission." Customer Service Manager's Letter, Dartnell Publications (October 25, 1995).
"Pass It On - Avoid Job Burnout with a Personal Touch." Briefings on Practice Management (September 1995).
"How Can You Help Build Customer Loyalty?" Teller Sense (August 15, 1995).
Foster, Wendy. "Motivation is Key to Successful Life." Suburban Life Citizen (April 19, 1995).
Koeneman, Nancy. "In Five Years, Glanz Goes from Mom to a Mover with a Mission." Business Beat, The Doings (April 14, 1995).
"C.A.R.E. About Your Employees." Balanced Living Digest (April 1995).
"Building Customer Loyalty." Chicago Communicator (March 17, 1995).
"Are You Service Savvy?" Customers First Special Report, Dartnell Publications (January 16, 1995).
"Quality and Dazzle Impress Customers." Customers First Special Report, Dartnell Publications (January 16, 1995).
"Are You Star Quality?" Effective Telephone Techniques, Dartnell Publications (January 9, 1995).
"Leave your 'Personal Signature'." Effective Telephone Techniques, Dartnell Publications (January 9, 1995).
"Whack! 399 Ways to Motivate Creatively." Team Leader, Dartnell Publications (January 9,1995).
"Label them 'Quiet Zones'." Communication Briefings (December 1994).
"Ideas that Enhance Value." Communication Briefings (September 1994).
"Loyal Customers Are Earned a Personal Touch at a Time." The Service Edge (September 1994).
"Rewards and Recognition, Do they Punish or Polish Performance?" Total Quality Newsletter (May 1994).
"Engineering Department Forums Held." Team Venture Newsletter (May 1994).
"MLS BookReview." The Creative Communicator (January/February/March 1994).
"The Creative Communicator: 399 Tools to Communicate Commitment without Boring People to Death!" Book Review, Entrepreneur (December 1993).
"Creative Communicating." WOMANEWS Chicago Tribune (November 7, 1993).
Lannom, Pamela. "WS Author wants to see Everyone Communicating more Creatively." The Doings (August 27, 1993).
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