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Barbara's Messages are filled with practical, creative, immediately actionable ideas and excellent content, yet she always manages to speak to people's hearts as well as their heads. I've seen Barbara motivate audiences at all levels within our organization. Barbara's audiences become her friends, and she is willing to be a resource to them long after her presentations are finished.

Maria E. Scumas, Vice President The First National Bank of Chicago

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Testimonials

Your evening speech "put the exclamation point" on the day! To a person, we have had nothing but good comments from both the Princeton and the Dallas audiences. I am convinced that the application of your simple, but powerful principles to customer interactions went a long way to reminding us how important each of us is as an individual in affecting our clients' perception of our organization's value. You made us "step back from the trees and see the forest."

Ray J. McGowan , Vice President-Engineering , Mobil Research and Development Corporation

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Barbara's Bibliography

COURSE CURRICULA

Trevecca Nazarene University."Total Quality Management" course, "Adding a Personal Signature to your Work" by Barbara Glanz

"Effective Interpersonal Relations" course, "Adding a Personal Signature to your Work" by Barbara Glanz.

SMALL PUBLICATIONS AND BOOKLETS

ADL Associates, Eds. "A CARE Package for Employees." Employee Commitment: If You Build It, Results Will Come. ADL Associates, 2003

ADL Associates, Eds. "MIS-TAKES Are Opportunities!" Back to Basics: Tried and True Solutions for Today's Leaders. ADL Associates. 2002

Glanz, Barbara A. "49 Creative Ways to Get Your Ideas & Values Across!" Barbara Glanz Communications, Inc., 1996.

"A CARE Package for You!" Barbara Glanz Communications, Inc., 1996.

"Spreading Contagious Enthusiasm!™" Barbara Glanz Communications, Inc. 1996.

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