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Barbara's Bibliography: Page One
BOOKS by Barbara Glanz
Glanz, Barbara A. 180 Ways to Spread Contagious Enthusiasm. Dallas: Walk the Talk, 2006.
Glanz, Barbara A. The Simple Truths of Service — Inspired by Johnny the Bagger. USA: Simple Truths Publishing, 2005.
Glanz, Barbara A. Balancing Acts - More Than 250 Guiltfree, Creative Ideas to BLEND Your Work and Your Life. USA, Dearborn Trade Publishing, 2003.
Glanz, Barbara A. Handle with CARE - Motivating and Retaining Employees. New York: McGraw-Hill, Spring 2002. Glanz, Barbara A. CARE Packages for the Home -- Dozens of Ways to
Regenerate Spirit Where You Live. Kansas City, MO: Andrews McMeel,
1998. Glanz, Barbara A. The Creative Communicator - 399 Ways to Make Your
Business Communications Meaningful & Inspiring. New York: McGraw-Hill,
1993; revised 1998.
Glanz, Barbara A. CARE Packages for the Workplace - Dozens of Little Things You Can Do to Regenerate Spirit at Work. New York: McGraw-Hill, 1996.
Glanz, Barbara A. Building Customer Loyalty - How YOU Can Help Keep
Customers Returning. Burr Ridge, IL: Irwin Professional Publishing,
1994.
BOOKS Containing Barbara's Work
Roush, Sheryl L. Sparkle-Tudes! Inspirations for Creating Sparkling Attitudes, Heart of a Woman. San Diego, CA: Creative Communications, 2005. pp. 202.
McGrath, Mary Z. Teachers in Transition. Lanham, Maryland: Rowman & Littlefield Education, 2005
Grescoe, Paul. Flight Path: How WestJet Is Flying High in Canada’s
Most Turbulent Industry. Toronto, Canada: Wiley & Sons, 2004
Whiteley, Richard. Love The Work You’re With. Henry Holt & Company, Inc., 2001
Roush, Sheryl L. Sparkle-Tudes! Inspirations for Creating Sparkling
Attitudes , Quotes By and For Women. San Diego, CA: Creative Communications,
2003.
Cobb, Nancy B. The Project Management Workbook: Field-Proven Strategies
for Managing Your Greatest Asset. New York: McGraw-Hill , 2003. pp
146-147.
Uken, Lorraine L., Ed.: "The Critical Importance of Rewards and Recognitions
in the 21st Century." What Smart Trainers Know. San Francisco:
Jossey-Bass/Pfeiffer, 2001. pp. 391 - 405.
Silberman, Mel, Ed: "25 Ideas to Improve Morale and Enhance Productivity in Your Workplace." The 2001 McGraw-Hill Team & Organization Development Sourcebook. New York: McGraw-Hill. 2001, pp. 225-233.
Silberman, Mel, Ed.: "Stand Up: an Icebreaker to Get to Know Your Audience." The 2001 McGraw-Hill Training & Performance Sourcebook. New York: McGraw-Hill, 2001. pp. 5-7.
Lamancusa, Kathy. Flowers are for Love. New York, NY: Fireside/Simon & Schuster, 2001.
Gray, Alice and Baumgardner, Barbara. Stories from the Heart. Sisters, OR: Multnomah Publishers, 2000
Lamancusa, Kathy. Flowers are Forever...A glorious garden of more than 100 inspirational stories. New York, NY: Fireside/Simon & Schuster, 2000.
Varga, Mari Pat. The Presenter's Journal. A Tool for Making Presentations Memorable. Chicago, IL: Pilot Press, 1999
Silberman, Mel, Ed. "Assessment Instrument: Are You Helping to Create Loyal Customers?" The 1996 McGraw-Hill Team & Organization Development Sourcebook. New York: McGraw-Hill, 1996, pp. 88-93.
Canfield, Jack and Hansen, Rogerson, Rutte and Clauss. Chicken Soup for the Soul at Work. Deerfield Beach,FL: Health Communications, Inc., 1996.
Canfield, Jack and Hansen, Mark Victor. A 3rd Serving of Chicken Soup for the Soul. Deerfield Beach, FL: Health Communications, Inc., 1996.
Canfield, Jack and Miller, Jacqueline. Heart at Work. New York: McGraw-Hill, 1996.
BOOKS Quoting Barbara's Work
Fox, Joan. The Chronicles of Sir Vival: Customer Service Under Siege. Cincinnati, OH: Cooper & Holman, 2007.
Deal, Gregory K. The Lax Generation: Are We Preparing Young People to Lead Tomorrows Work Force? Philadelphia, PA: Xlibris Publishing, 2006.
Kiat Keberhasilan Bisnis Sepanjang Masa: Bagaimana human capital
Berperan Dalam Meningkatkan Nilai Para Pemegang Saham (Trick of Business
Success Forever: How Human Capital Creates Shareholders Value). Jakarta,
Indonesia: PT Indeks, 2004.
Flight Path: How WestJet Is Flying High in Canada’s Most Turbulent Industry. Toronto, Canada: Wiley & Sons. 2004.
Roush, Sheryl. Sparkle-Tudes – Inspirations for Creating Sparkling
Attitudes, Quotes by and for Women.
Flight Path: How WestJet Is Flying High in Canada’s Most Turbulent
Industry. Toronto, Canada: Wiley & Sons.
Whiteley, Richard. Love The Work You’re With. Henry Holt & Company, 2001.
Corelli, Christine. Wake Up and Smell the Competition-They're Closer
Than You Think!. Chicago,IL: Cardinal Business Press, 2000.
Allen, Janis and McCarthy, Michael. You Made My Day-Creating Co-Worker Recognition & Relationships. New York, NY: Lebhar-Friedman Books, 2000
Giovagnoli, Melissa. Angels in the Workplace - Stories and Inspirations for Creating a New World of Work. San Francisco, CA: Jossey-Bass Publishers. 1999
Deal, Terrence E. and Key, M.K. Corporate Celebration - Play, Purpose, and Profit at Work. San Francisco, CA: Berrett-Koehler Publishers, Inc., 1998.
Commitment: If you build it...RESULTS will come. Dallas, Texas: ADL Associates, 1998.
Cates, Bill. Unlimited Referrals - Secrets That Turn Business Relationships Into Gold. Wheaton, MD: Thunder Hill Press, 1996.
Shula, Don and Blanchard, Ken. Everyone's A Coach. Grand Rapids, MI: Zondervan Publishing House, 1995.
COURSE CURRICULA
Trevecca Nazarene University."Total Quality Management" course, "Adding a Personal Signature to your Work" by Barbara Glanz
"Effective Interpersonal Relations" course, "Adding a Personal Signature to your Work" by Barbara Glanz.
BOOKLETS
ADL Associates, Eds. "A CARE Package for Employees." Employee Commitment: If You Build It, Results Will Come. ADL Associates, 2003
ADL Associates, Eds. "MIS-TAKES Are Opportunities!" Back to Basics: Tried and True Solutions for Today's Leaders. ADL Associates. 2002
Glanz, Barbara A. "49 Creative Ways to Get Your Ideas & Values Across!" Barbara Glanz Communications, Inc., 1996.
"A CARE Package for You!" Barbara Glanz Communications, Inc., 1996.
"Spreading Contagious Enthusiasm!™" Barbara Glanz Communications, Inc. 1996.
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