The highest wisdom is kindness. - Talmud -

Barbara, you were a pleasure to work with and a pleasure to hear. I wish you the best of luck in all that your do, and hope our paths cross again. It is people like you who make my job easy!

Jane Katz, Professional Education Manager, McGladrey & Pullen, LLP

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Testimonials

Conference participants were enthralled with your presentation. Evaluations included comments such as, "This speaker woke me up and started me to think about how I can make a difference," and "SSA always makes a difference for the public - now we have ideas for making a difference with employees too!" and finally: "Barbara Glanz should be considered a national treasure!" These comments, you understand, come from a fairly jaded community of managers who are rarely moved to such comments!

Jolene Jackson, Team Leader, Employee Training & Development, Social Security Administration

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Barbara's Bibliography


 

BOOKS authored by Barbara Glanz

Glanz, Barbara A.  180 Ways to Spread Contagious Enthusiasm.  Dallas:  Walk the Talk, 2006.

Glanz, Barbara A.  The Simple Truths of Service — Inspired by Johnny the Bagger.   USA: Simple Truths Publishing, 2005.

Glanz, Barbara A. Balancing Acts - More Than 250 Guiltfree, Creative Ideas to BLEND Your Work and Your Life. USA, Dearborn Trade Publishing, 2003.

Glanz, Barbara A. Handle with CARE - Motivating and Retaining Employees. New York: McGraw-Hill, Spring 2002.

Glanz, Barbara A. CARE Packages for the Home -- Dozens of Ways to Regenerate Spirit Where You Live. Kansas City, MO: Andrews McMeel, 1998.

Glanz, Barbara A. The Creative Communicator - 399 Ways to Make Your Business Communications Meaningful & Inspiring. New York: McGraw-Hill, 1993; revised 1998.

Glanz, Barbara A. CARE Packages for the Workplace - Dozens of Little Things You Can Do to Regenerate Spirit at Work. New York: McGraw-Hill, 1996.

Glanz, Barbara A. Building Customer Loyalty - How YOU Can Help Keep Customers Returning. Burr Ridge, IL: Irwin Professional Publishing, 1994.

BOOKS Containing Barbara's Work

Roush, Sheryl L. Sparkle-Tudes!  Inspirations for Creating Sparkling Attitudes, Heart of a Woman.  San Diego, CA: Creative Communications, 2005.  pp. 202.

McGrath, Mary Z. Teachers in Transition.  Lanham, Maryland: Rowman & Littlefield Education, 2005

Grescoe, Paul. Flight Path: How WestJet Is Flying High in Canada’s Most Turbulent Industry. Toronto, Canada: Wiley & Sons, 2004

Whiteley, Richard. Love The Work You’re With. Henry Holt & Company, Inc., 2001

Roush, Sheryl L. Sparkle-Tudes! Inspirations for Creating Sparkling Attitudes , Quotes By and For Women. San Diego, CA: Creative Communications, 2003.

Cobb, Nancy B. The Project Management Workbook: Field-Proven Strategies for Managing Your Greatest Asset. New York: McGraw-Hill , 2003. pp 146-147.

Uken, Lorraine L., Ed.: "The Critical Importance of Rewards and Recognitions in the 21st Century." What Smart Trainers Know. San Francisco: Jossey-Bass/Pfeiffer, 2001. pp. 391 - 405.

Silberman, Mel, Ed: "25 Ideas to Improve Morale and Enhance Productivity in Your Workplace." The 2001 McGraw-Hill Team & Organization Development Sourcebook. New York: McGraw-Hill. 2001, pp. 225-233.

Silberman, Mel, Ed.: "Stand Up: an Icebreaker to Get to Know Your Audience." The 2001 McGraw-Hill Training & Performance Sourcebook. New York: McGraw-Hill, 2001. pp. 5-7.

Lamancusa, Kathy. Flowers are for Love. New York, NY: Fireside/Simon & Schuster, 2001.

Gray, Alice and Baumgardner, Barbara. Stories from the Heart. Sisters, OR: Multnomah Publishers, 2000

Lamancusa, Kathy. Flowers are Forever...A glorious garden of more than 100 inspirational stories. New York, NY: Fireside/Simon & Schuster, 2000.

Varga, Mari Pat. The Presenter's Journal. A Tool for Making Presentations Memorable. Chicago, IL: Pilot Press, 1999

Silberman, Mel, Ed. "Assessment Instrument: Are You Helping to Create Loyal Customers?" The 1996 McGraw-Hill Team & Organization Development Sourcebook. New York: McGraw-Hill, 1996, pp. 88-93.

Canfield, Jack and Hansen, Rogerson, Rutte and Clauss. Chicken Soup for the Soul at Work. Deerfield Beach,FL: Health Communications, Inc., 1996.

Canfield, Jack and Hansen, Mark Victor. A 3rd Serving of Chicken Soup for the Soul. Deerfield Beach, FL: Health Communications, Inc., 1996.

Canfield, Jack and Miller, Jacqueline. Heart at Work. New York: McGraw-Hill, 1996.

BOOKS Quoting Barbara's Work

Jacobsen, Ruthie. Bridges 101. Don Jacobsen, 2008.

Terry L. Bream and Joyce A. Johnson. Caring: Making A Difference One Story at a Time.    Kaiser Permanente, Southern California, Pasadena, California.  2009.

Sangeetha, K. Fun and Laughter at Workplace. Hyderabad, India: The Icfai University Press, 2008.

Munson, Randall. Humor 101. Mooney Press, 2008.

Novak, Monica. The Good Grief Club.  Scottsdale, AZ: Inkwell Productions, 2008.

Roush, Sheryl L. Heart of a Woman.  La Mesa, CA: Sparkle Press, 2007.

Tetschner, Stacy & Michelle. Windows into Heaven—Stories Celebrating Down Sydrome.  Stacy & Michelle Tetschner, 2008.

Townsend, Bryan. Surviving & Thriving in the Workplace. Talladega, AL: Bryan Townsend, 2008.

Ortberg, John. When the Game is Over It All Goes Back In the Box. Grand Rapids, MI: Zondervan, 2007. pp. 158-160.

Fox, Joan. The Chronicles of Sir Vival: Customer Service Under Siege. Cincinnati, OH: Cooper & Holman, 2007.

Deal, Gregory K.  The Lax Generation: Are We Preparing Young People to Lead Tomorrows Work Force?  Philadelphia, PA: Xlibris Publishing, 2006.

Kiat Keberhasilan Bisnis Sepanjang Masa: Bagaimana human capital Berperan Dalam Meningkatkan Nilai Para Pemegang Saham (Trick of Business Success Forever: How Human Capital Creates Shareholders Value). Jakarta, Indonesia: PT Indeks, 2004.

Flight Path: How WestJet Is Flying High in Canada’s Most Turbulent Industry. Toronto, Canada: Wiley & Sons. 2004.

Roush, Sheryl. Sparkle-Tudes – Inspirations for Creating Sparkling Attitudes, Quotes by and for Women.

Flight Path: How WestJet Is Flying High in Canada’s Most Turbulent Industry. Toronto, Canada: Wiley & Sons.

Whiteley, Richard. Love The Work You’re With. Henry Holt & Company, 2001.

Corelli, Christine. Wake Up and Smell the Competition-They're Closer Than You Think!. Chicago,IL: Cardinal Business Press, 2000.

Allen, Janis and McCarthy, Michael. You Made My Day-Creating Co-Worker Recognition & Relationships. New York, NY: Lebhar-Friedman Books, 2000

Giovagnoli, Melissa. Angels in the Workplace - Stories and Inspirations for Creating a New World of Work. San Francisco, CA: Jossey-Bass Publishers. 1999

Deal, Terrence E. and Key, M.K. Corporate Celebration - Play, Purpose, and Profit at Work. San Francisco, CA: Berrett-Koehler Publishers, Inc., 1998.

Commitment: If you build it...RESULTS will come. Dallas, Texas: ADL Associates, 1998.

Cates, Bill. Unlimited Referrals - Secrets That Turn Business Relationships Into Gold. Wheaton, MD: Thunder Hill Press, 1996.

Shula, Don and Blanchard, Ken. Everyone's A Coach. Grand Rapids, MI: Zondervan Publishing House, 1995.

 

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Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
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